Ratings for Dr. John Van Buuren
I have no problems with Dr. John Van Buuren, who has been my family doctors for years and is helpful and knowledgeable. He always listens to patients concerns and discusses the issues and provides the best solution at the same time. However one of the support staff at front desk (possibly European) in his office has horrible attitude , is terse in her responses and provides poor customer service every time I try and communicate with her. She impresses me deeply by never ever smiling, a poker face that's worthy of a hit-man movie, grumpy voice and unprofessional service. If she dislikes what she does in medical office environment so much then she should leave and give someone else a chance to do a better job other than upsetting the patients, who are partially responsible for her getting paid by my visits to the doctor. She deserves a zero star but the system won't allow me to do it, so I give one star for the other people working in that office doing what they are supposed to do with good customer service.
Dr Van Buuren is an excellent doctor. He saved my life when I was going through a difficult time. He has been my doctor since he started at the clinic. He is very knowledgeable and will listen to you. He encourages you to lead a healthy life style but understands that is easier said then done.
He was my doctor for years (general check ups). when something showed up in a scan he failed to even tell me. He was on vacation when I came in still complaining about the pain I was having for the last year. I was advised by the attending doctor that I had to go see a specialist for a follow up of suspected cancer. Over a year later! Didn't seem to upset that he made such a huge mistake. NO appology.. I don't see him anymore.
Dr Van Buuren works from the Gain medical center a very well run, seven day a week clinic, efficient group of doctors. Your appointment is always on time. I have been a patient for many years and when I occasionally had to go, have been referred immediately to top specialists in the field. he always has time to explain things and never makes you feel rushed. he is very thorough but not a pill pusher.
This is my mother's doctor. I have heard nothing but problems from my mother. Most of the other comments on his ratings page seem fine, but it's almost like, if there is anything seriously wrong with you, out of the norm, then he just doesn't have the time, knowledge or bedside manner for you. I have told her for years to switch to another doctor and now she's in a serious health position where she can't switch, she's stuck with him. I'm sure if you're going in for a cold or flu he's fine, but throw anything else at him and he any idea what to do or say.
He is my familys only doctor and he is the BEST... Very knowledgable, very friendly, he will take all the time in the world to help you understand what he is saying, if he doesnt have an answer he WILL get one as fast as possible.. Its as if he still enjoys learning his practice because he knows all of the new meds and methods
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