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Ratings for Dr. Blair Rudston-Brown

1
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

I had a similar experience with this surgeon like the patient who submitted his/her rating on March 22, 2016. I can confirm that his doctor has very poor bedside manners and doesn't care about anything after the surgery. But he is a good actor - I give him that. Since that terrible experience I will no longer listen to some of the cheerleader ratings and the next time I need a surgeon I will look for someone else.

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flag | Submitted August 23, 2016

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Terrific beside manner. Friendly and caring, and he took the time needed to explain the procedure. I had a double hernia repair, needed only a few Tylenol post op and was almost pain free in just a few days. I would highly recommend Dr. Ruston Brown. And I found his receptionist friendly and very accommodating. Playing tennis, golfing and doing tai chi 22 days post op. Thank you both!

Was this rating useful? 1

flag | Submitted May 18, 2016

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Staff
2
Punctuality
1
Helpfulness
3
Knowledge

I had a procedure done this summer by Dr R-B. I was quite anxious before the procedure that was done while I was not fully sedated. During the procedure while something was being pulled out of my abdomen and throat simultaneously I swore. The doctor began to chastise me while I was on many drugs, in pain, and not completely lucid. This has been the most traumatic part of my whole experience as I felt completely unsupported by the robot-like doctor. Since my procedure have received bills fro his office even though my healthcare card should have been used to cover the "consultation" which was 2-5 minutes long. I left a kind message with my healthcare number and months later received a strange bill with highlighted strokes alluding to a conversation I never had with his office. Overall, terrible experience.

Was this rating useful? 1

flag | Submitted March 22, 2016

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr R-B performed a fairly straight forward hernia repair for me in January, 2016. I had to wait about 1.5 hrs after scheduled time before getting into the operating room at the end of the day. It was a bit uncomfortable as I had been told to fast from midnight the day before. But things happen and when Doc R-B finally got to me he was courteous and professional. Seems that even a surgeon can't control everything that might come up. When I needed a refill of the pain melds, I called his office late Friday pm. I expected to get his staff, or worse a message machine, but the Doc answered his own phone, and faxed the prescription to a pharmacy close to me. Would recommend him to anyone requiring a knowledgeable and skilled pro!

Was this rating useful? 1

flag | Submitted January 19, 2016

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Rundston-Brown has literally changed my life. After suffering for more than 10 years and seeing many different doctors, he suggested a treatment plan which included surgery and it has improved every aspect of my life. Thank you just does not seem enough! One added note, due to emergencies after my surgery Dr. RB was unable to contact my wife personally once I was done, however still called her after he was free at 11:30pm to make sure she knew I was a-ok. Now that is above and beyond service!

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flag | Submitted January 4, 2016

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Last year Dr. Rudston-Brown performed surgery on one of my internal organs (I never had any surgery before). According to R.B. it was an everyday routine surgical intervention – nothing really complicated. Right after surgery my life turned into hell, excruciating pain attacks all day and half of the night. R.B. avoids seeing me and his only advise forwarded is to take more painkillers. Over the year I have talked to some people I know who have shared similar experience with this doctor, looks like I am not the only one. I would not be terribly surprised if my feedback will be deleted by the board, as a patient I realize now I have no rights at all.

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flag | Submitted December 13, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had bi-lateral hernia surgery today. I am very impressed as well as grateful that Dr Rudston-Brown was very thorough and that I am relatively pain and discomfort free. He and his team are top notch professional. His assistant/receptionist always treats me respectfully and I find her to be very pleasant and helpful any time I have spoken to her. I'm a happy guy and look forward to a quick recovery.

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flag | Submitted August 8, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

It is now six months since my pacemaker surgery. I have a new lease on life. I would like to thank to Dr. Rudston-Brown and the Nanaimo hospital professionals. Professionalism, and confidence combined with humor transformed my very serious situation into a memorable experience that I look back on as my second chance. Thank you all so much!

Was this rating useful? 1

flag | Submitted May 23, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

My daughter waited 5 months for a gastroscopy because of severe acid reflux. She suffered a panic attack during the procedure and wasn't given enough sedation to calm her down. The procedure began without any attention to her feelings. She tried to tell them about her panic disorder, but no one listened, just put that metal tube down with no measure of comfort. A person suffering from acid reflux should not have to fast until a 1:30 pm appointment. When I called the doctor's office, the receptionist told me these types of procedures go on ALL DAY, when in fact hers was the last appointment of the day, and was actually 2:30 not 1:30 at all. Surprise! I will not be singing anyone's praises.

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flag | Submitted April 27, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Rudston-Brown is the most thorough and kind doctor I have experienced. He has helped me through my IBD and I completely trust every single thing he has done to help get me into remission, he has made this disease so much easier to deal with for the past year since I've been diagnosed because I know that I am in the best care possible.

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flag | Submitted February 26, 2015

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Dr. Blair Rudston-Brown's Credentials



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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Amerigroup
Blue Cross / Blue Shield
Carefirst Bcbs
CIGNA
Commercial Insurance Company
Coventry
  • Coventry Health Care
Humana
Medicare
Multiplan
Tricare
United Healthcare

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