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Ratings for Dr. Ian Hyams

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I knew Dr Ian from 2001 for a good few years. He helped me and my family and saved my daughters life after suffering full blown ovarian cancer. He was helpful, caring, knowledgeable and informative, a man ahead of his time. There are so many patients in need and he cannot cut himself in half. You are all indeed very lucky to have him. We all miss him hugely back in here in CI.

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flag | Submitted September 6, 2016

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I am so lucky to have dr Hyams as my family doctor. Although he became my dr because of the tragic death of my doctor he has been there for me for the last 12 years . Without him I don't know what I would have done. I have severe osteo arthritis that developed in my 30's and fibromyalgia for the same length of time 20+ years. The pain is severe , constant and unrelenting. He always listens, has ideas, suggestion and knows about every facet of pain management. He is without a doubt the best doctor I have. Yes he moved from maple ridge to west Vancouver fairly suddenly but his patients knew about it and were given several options for follow up care. Dr Hysms was asked to work at the chronic pain clinic at Wimens Hospital a couple of years ago which has meant he has had less office hours.dr Hyams had an insane amount of chronic pain referrals for several years that have finally lessened a bit with a couple of new chronic pain doctors being added to the region. He has been trying to be more careful about the amount of time spent with each patient as he used to be in the office hours over his day should have ended. People in pain have lots to say. Ashley has been very good at making that a thing of the past. They have also recently moved to Vancouver from Maple Ridge so that ugly commute isn't there any more. Overall he is a great doctor caring and empathetic. Thank God he's my dr.

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flag | Submitted September 3, 2016

2
Staff
1
Punctuality
3
Helpfulness
4
Knowledge

Had to travel from Maple Ridge to West Van to see him. Waited several hours! As stated below, left his patients in Maple Ridge without a word. Spends more time on the computer than examining the patient. Over prescribes with no follow up. Will not be returning.

Was this rating useful? 1

flag | Submitted June 15, 2016

4
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Moved his practice from maple ridge to north vancouver WITHOUT notifying his patients. Even prior, seeing him was impossible, family practice was terrible since he was specialized in fibromialsia elsewhere. Had to book appointments months in advance. By the time you got in the symptoms and problems were gone. In my opinion of you are going to specialize and not have time for your family practice, then don't be a GPS!

Was this rating useful? 1

flag | Submitted March 26, 2016

4
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

Dr. Hyams believes his patients are in the pain they say they are and takes this seriously. What a fabulous change! His change of my meds helped significantly. I like you can pay a yearly fee and just have forms completed as needed. Yes he is rather rushed these days.

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flag | Submitted February 6, 2016

3
Staff
1
Punctuality
2
Helpfulness
5
Knowledge

I love doctor hyams but lately it seems he doesn't have time for his patients and has been making mistakes during injections due to being in such a rush. Always wait an hour passed appointment time to get Into the room just to wait another 40 mins before he comes in, then you get rushed out after he only does a few of the many needed injections because he needs to be somewhere else. Maybe they should plan out their appointment times better so people don't feel like he just doesn't care anymore. I'm tired of taking the day off work, driving for an hour just to sit here for 3 hours only to get half of what I came for. Certainly not feeling like a priority as a patient anymore. I've been coming out here because of his amazing ability to help with my chronic pain and used to show that he cared personally, not anymore though and that's very sad. He has lost his passion!

Was this rating useful? 2

flag | Submitted January 19, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

What a horrible man and horrible experience. He could care less about his patients. It took weeks and many phone calls to get him to deliver on sending a referral and not only that, he sent a referral to a specialist I don't even need to see opposed to kind I do. What careless action, while I sit here and worry and suffer and trust him.

Was this rating useful? 3

Submitted June 18, 2015

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I am so blessed to have Dr. Hyams as my GP and pain specialist. I have been suffering with osteo arthritis and FM for 25 years. Although he became my Dr under tragic circumstances, the death of my family Dr. It has turned out to be such a blessing. He is so knowledgeable in pain matters. If there is something he doesn't know he doesn't hesitate to have you sent to a specialist. Yes there are sometimes waits but he is always willing to listen. He is emphathetic, kind , knowledgeable, and compassionate. Even thou my pain is quite often out of control it is not from lack of trying. He tries everything. He listens. Since Ashley has come into the office everything is more organized and wait times are much less. Women's hospital is lucky to have him!! I don't know if I would have survived without his caring support. He is the best

Was this rating useful? 1

flag | Submitted June 2, 2015

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I am very very grateful to Dr Ian Hyams for being the knowledgeable and compassionate doctor he is. We are blessed to have him here in the lower mainland and how incredible we have the womens hospital programme under his directorship. I don't care how late he runs...he is there for his patients.

Was this rating useful? 1

flag | Submitted April 30, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been suffering from fibromyalgia for the last 45 years. Ten years ago my husband and I were so fortunate to hear Dr. Hyams name on the radio saying that he specializes in fibromyalgia. Ever since my first visit he has been with me every step of the way. He goes to great length to help me control my pain. He is so knowledgable and always has time to listen and answer my questions. He takes care of me and my husband like he would take care of his parents. He is a gift to us. We cannot imagine not having him around. He is a top notch doctor. Now that Ashley is with him we feel even more safe. We are so grateful to have him as our fibromyalgia specialist / family doctor.

Was this rating useful? 3

flag | Submitted April 8, 2015

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