Ratings for Dr. James Gray
I was very anxious and scared, but Dr Gray answered my questions, gave me advice and was very patient with me. My appointments are always punctual and I have had 2 colonoscopies performed by Dr Gray since September last year and there was no discomfort. Very knowledgeable and friendly.
Dr. Gray made me feel hopeless and I was in tears when I left the office. anytime I asked him anything he seemed annoyed. He gave me a few suggestions but nothing i didn't already research myself. I didnt like his bedside manner at all. A waste of driving parking fees and three months waiting.
I am shocked that this doctor gets so many good reviews. He rushed me in. Seemed to have already made a diagnosis before I even opened my mouth. Was not listening when I was sharing my symptoms - that makes it pretty hard to diagnose the patient!!! I waited 4 months to see this doctor and got nowhere. As someone who has suffered from stomach problems for 5 years this was very upsetting. He gave me 0 hope. I actually cried when I left his office. Doctors get paid by volume of patients, not by results - and it really showed with this one!!!
He appeared to be reasonably friendly and interested, at first. But rather quickly in our meeting, he focussed on one of my symptoms and stopped listening. He referred later to the "fact" that I had mentioned that I got sick while travelling while my husband didn't. I have no idea where that comment came from. I never said that; I never use the word "husband" when referring to my partner, and the situation he described never happened! Where did he get that from??? It was worrisome. He clearly used the "recipe" model to diagnose me (focusing one one ingredient, or symptom) and refused to consider nuances. He was very dismissive of my questions. Needless to say, I don't trust his diagnosis.
I chose to see Dr. Gray from reading the reviews on this website. I was a bit iffy about trusting the words of online strangers but thought some feedback is better than going in not knowing the thoughts of other patients. I was pleasantly surprised with Dr. Gray. He was very patient and allowed me several chances to ask him any questions I had. He seems like a very assuring, capable and knowledgeable doctor.
I am not sure why people are complaining about Dr. Gray. He was very pleasant and has great bedside manners. He spent almost half an hour wiht me and asked lots of questions. Listened without yawning or looking at his watch. Gave me a good check up. Answered my questions. Has given good suggestions to follow up for my ailment.
Dr Gray was most thorough, efficient, kind and humorous in taking my history, and explaining, scheduling, performing and reporting on the colonoscopy, entirely forthcoming with his assessments and reassuring as appropriate. He is the perfect doctor. His entire staff is to be congratulated too.
This doctor was very rude. He was incensed that I had travelled to Vancouver to see him. "Don't you have Gastroenterologists in Kelowna?". Insulting towards my GP, "who is this Dr. ...?" Outrageous! Pushed down on my stomach and voila made a diagnosis for gas and sent me packing with a prescription for a drug which my GP had already tried and had not worked. All this information was shared with him, "this" Dr. Gray, to no avail. Would never recommend "this" doctor, not even to my worst enemy. Driving 400 km to see a doctor is only considered as a last resort. It is very disappointing and frustrating to be treated in such a demeaning fashion.
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