Ratings for Dr. Pieter Cloete

2
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Cloete is a wonderful doctor. You can tell he really cares and I have nothing negative to say about him. But, as others have said, his reception staff are pretty terrible. Every time I call in to make an appointment, I wait on hold for AT LEAST 10-15 minutes. A couple times I have called and the phone has rang busy and I couldn't even get through. I agree with others.. It is usually quicker to just go into the office to make an appointment in person.

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flag | Submitted February 23, 2016

2
Staff
3
Punctuality
5
Helpfulness
4
Knowledge

While I like really Dr. Cloete as a dr, getting in to see him is a different story. Like others, I drive to the office to make an appointment rather than be put on hold for a very long time.

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flag | Submitted January 20, 2016

2
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

It is becoming increasingly difficult to make an appointment. It is usually a 10 minute wait on hold just to talk to reception. Dr. Cloete is a very good Dr. , although lately he seems very rushed and delivers information to his patients in "fast forward". He always seems to be running behind, so clearly there are issues in how the appointments are booked.

Was this rating useful? 1

flag | Submitted January 6, 2016

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Cloete is dedicated to help you get better. Very personable. He diagnostic skills are excellent. I would highly recommend him.

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flag | Submitted December 10, 2015

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Cloete is an excellent practitioner! He diagnosis, for most part, is right on! He rules out items of concern, then prescribes, what medication is best. Not the other way around, where most medicate you to death, trying to find out what works. Excellent practice....please keep it up! The office staff, on the other hand....HORRIBLE!!! I have been in the waiting room, when they are doing absolutely nothing, except joking around and laughing. I called, just to see how long they would take to answer, and they didn't answer. As a matter of fact, the phone rang many times, and no-one answered it. Very disappointing....for sure! Attitude, from what I can see, is there job is owed to them. They definitely don't look out for the Doctor's or patients best interest! If I could book my appointment on-line....I WOULD!!

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flag | Submitted December 8, 2015

1
Staff
4
Punctuality
4
Helpfulness
4
Knowledge

I agree with all those below who say that Dr. Cloete's office staff is HORRIBLE. I have given up trying to call the office and I normally drive the half-hour each way just to make an appointment in person. It's easier than sitting on hold for an hour and then getting cut off. The reason for this is apparent when you're sitting in the office (often for hours at a time due to bungled appointments): the staff sits around chatting for most of that time with the phones turned off! They only seem to turn the phones every hour or so when there's a lull in the conversation. Several times I've had my appointment accidentally "missed" due to clerical error. When I schedule a follow-up, I am made to feel like I'm creating a big hassle ("SIIIIGH, OK."). It's also incredibly annoying that the TV blares mindless daytime television while you're stuck in the office. I've watched several FULL episodes of the Marylin Dennis show while I've been there waiting for an appointment that has gotten lost. Anyway, I've been seeing Dr. Cloete for several years and his predecessor, Dr. Vos for many years before that and I wouldn't put up with his awful staff if it weren't for that. He has a great bedside manner and has been pretty knowledgeable about whatever issues I've brought in. Hope he can find some better help.

Was this rating useful? 1

flag | Submitted April 24, 2015

1
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The staff are b*tches and extremely inconsiderate. Also, they are not sensitive and have no sympathy. I wait on hold for 30 minutes up to an hour on hold to book an appointment then they end up being not help at all. I have sat in the office waiting to see the doctor, notice the receptionists push a button when the phone rings and go on to finish their personal "home life" conversation and then answer the phone. They are extremely belittling with the tone of their voices and can eat sh*t for all I care. This is unfortunate because the doctor is amazing.

Was this rating useful? 3

flag | Submitted April 22, 2015

2
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

It is impossible to get a hold of the office to make an appointment. That is the frustrating part, as Dr. Cloete is an excellent doctor and I consider him as one of the best doctors I have even seen.

Was this rating useful? 1

flag | Submitted March 30, 2015

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Cloete is a personable, caring and thorough professional. He is very knowledgeable but not afraid to refer out if required. We feel very fortunate to have found him. He is greatly appreciated.

Was this rating useful? 0

flag | Submitted February 24, 2015

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I think Dr. Cloete himself is really quite good as a Doctor. My challenge with his office is in phoning to make appointments. Most of the time there is no answer, even if there is you need to wait. I can literally drive to his office and make an appointment faster than I can call to make an appointment.

Was this rating useful? 3

flag | Submitted February 20, 2015

Rate this Doctor

Dr. Pieter Cloete's Credentials



Accepting New Patients

Unavailable


Biography

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Languages

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Education

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Other Specialties

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Areas of Expertise

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Awards & Recognitions

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Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
AHC

Updates

  • A new 4-star rating has been posted. "Dr. Cloete is a wonderful doctor. You can tell he really cares and I have nothing negative to say about him. But, as others have said, his reception staff are ..."

    February 23, 2016
  • A new 3.5-star rating has been posted. "While I like really Dr. Cloete as a dr, getting in to see him is a different story. Like others, I drive to the office to make an appointment rather than be put..."

    January 20, 2016
  • A new 3.2-star rating has been posted. "It is becoming increasingly difficult to make an appointment. It is usually a 10 minute wait on hold just to talk to reception. Dr. Cloete is a very good Dr. ..."

    January 6, 2016
  • A new 4.8-star rating has been posted. "Dr. Cloete is dedicated to help you get better. Very personable. He diagnostic skills are excellent. I would highly recommend him."

    December 10, 2015
  • A new 3.8-star rating has been posted. "Dr. Cloete is an excellent practitioner! He diagnosis, for most part, is right on! He rules out items of concern, then prescribes, what medication is best. Not ..."

    December 8, 2015
  • A new 3.2-star rating has been posted. "I agree with all those below who say that Dr. Cloete's office staff is HORRIBLE. I have given up trying to call the office and I normally drive the half-hour ..."

    April 24, 2015
  • A new 4-star rating has been posted. "The staff are b*tches and extremely inconsiderate. Also, they are not sensitive and have no sympathy. I wait on hold for 30 minutes up to an hour on hold to b..."

    April 22, 2015
  • A new 3.8-star rating has been posted. "It is impossible to get a hold of the office to make an appointment. That is the frustrating part, as Dr. Cloete is an excellent doctor and I consider him as o..."

    March 30, 2015
  • A new 4.2-star rating has been posted. "Dr. Cloete is a personable, caring and thorough professional. He is very knowledgeable but not afraid to refer out if required. We feel very fortunate to have..."

    February 24, 2015
  • A new 3.8-star rating has been posted. "I think Dr. Cloete himself is really quite good as a Doctor. My challenge with his office is in phoning to make appointments. Most of the time there is no answe..."

    February 20, 2015
  • A new 4.2-star rating has been posted. "The only one I would ever trust with my health. My family has been seeing him for years and have always been very happy. He is very busy but always takes a mo..."

    January 12, 2015
  • A new 2.8-star rating has been posted. "The two receptionists in the front office are extremely rude and most unfriendly. The telphone never gets answered without an extensive wait. I have held for ..."

    December 4, 2014
  • A new 3.8-star rating has been posted. "Dr. Cloete is very caring and very not as thorough as he used to be. I am wondering if he has got too busy..... I agree with others the the staff is not friendl..."

    November 20, 2014
  • A new 4.8-star rating has been posted. "Dr. Cloete is a very thorough and caring Doctor. It is very difficult to acquire him as a Doctor, but well worth the wait. He is thorough and up to date with th..."

    November 14, 2014
  • A new 4.2-star rating has been posted. "The best doc ever, but hard to get in and is not taking new patients. May have a short wait, but it is worth it."

    September 30, 2014
  • A new 3.5-star rating has been posted. "Dr. Cloete is thorough and is the first physician, thus far, who is truly interested in my health. During each visit, while waiting to see Dr. Cloete, I notice..."

    September 16, 2014
  • 2 positive duplicate or disallowed ratings automatically removed

    April 18, 2011
  • 2 positive duplicate or disallowed ratings automatically removed

    November 30, 2010

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