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Rate Dr. Mauro Bertoia
Dr. Mauro Bertoia's Ratings
Dr is okay but his receptionist is a horrendous fat lady who swears at patients in front of other people watching her cursing at her patients. Great shame to have such lady as a receptionist who should be the face of the clinic.
Dr. Bertoia is simply the BEST doctor in all of Victoria. He has been my GP for almost 25 years. His bedside manner is impeccable. His knowledge of medicine is outstanding and he is not a prescription pusher. If he has samples of a medication he tries to give you those so you don't need to pay at the pharmacy. He takes his time and talks with you to find out what is going on with you and never rushes your appointment. I will be very sad the day Dr. Bertoia retires. His staff is also wonderful, cheerful and punctual. I have only ever waited 5 minutes for an appointment maximum upon arrival and they know most of their regular clients by name which is a nice touch. I would recommend Dr. Bertoia to anyone looking for the best family doctor ever.
Dr. Bertoia is amazing. He makes himself available when you need him. I find there is never a long wait to get an appointment and when you see him he is kind and understanding. He always takes his time during the appointment and you never feel rushed. I am so happy to have him as a G.P. After 15 + years I have only good things to say about him :)
Dr. Bertoia is truly an amazing Dr. He is ALWAYS on time,if not early for an appointment. He makes you feel very comfortable regardless of the situation. I love the fact that he does not freely recommend anti-biotics. He is EXTREMELY knowledgable and takes the time to listen to your concerns and never rushes you out the door. My entire family and extended family see Dr. Bertoia for a good reason....he is amazing! His staff are also wonderful!
Dr. B. is a very sincere, kind compassionate man who takes illness very seriously. He has an excellent manner, very gentle and he actually listens to your concerns and gives very good advice. He is not condescending or dismissive. He works with you and goes the extra mile. Best GP ever.
Friendly, communicative, seems knowledgeable, willing to take time to listen. No nonsense. Will refer when applicable. Has empathy but will tell it like it is. Staff seem to know him well and respect him. Breath of fresh air.
Dr. B. has been our family doctor since our other doctor retired over 12 years ago. My son had been ill since he was six, had seen many doctors and specialists, but no one knew what he had. After listening to his symptoms and history, he knew what it was and had him tested to make sure. Sure enough, the diagnosis was correct, and my son could finally get much needed treatment. 18 years of illness, many specialists, and Dr.B, "just knew" what it was. He is an answer to this mother's prayers.
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