Ratings for Dr. Boris Havkin
Love his new office and his great staff- so personable, matches his personality. Best Dr. I ever had. 1st he saved my life and removed cancerous tumor on my kidney with cool robotic surgery but didn't stop there and addressed my quality of life helping me. He took care of my urination problems and then fixed my low T and gave me back my elections. I feel the best I have in years and I have Dr. Havkin to thank for it. And he is always with a smile and never in a rush.
I've only been to one urologist in my life, but after seeing Dr. Havkin for a year and a half for bladder cancer and treatments, I am so very glad I had him as my urologist. Unfortunately, he is leaving Health First, and I may have to find a replacement. I read 1or 2 questionable remarks about Dr. Havkin or his staff, but must tell you, other than him being busy and not able to sit and chat longer, I found him and his office staff very professional and would not have a problem recommending him. Almost every urologist I looked up had some negative comment posted against them. Maybe that is just from some crochady older people, or maybe just the business, but I will miss being his patient....unless I can find a way to pay a higher co-pay and continue being his patient. Thank you Dr. Havkin, you have my highest respect.
The staff makes me feel like a number not a person. I call and get the typical " I'll call you back" and I'm the one that has to call back and follow-up. They got rid of one assistant but this new one isn't that good either !! Dr Havkin is great and truly cares about his patients.
Please, look to someone else listening is by far not his best asset. Dont seek information or ask intelligent questions from him on your treatment he will become annoyed. He will treat you as a lower class person. Find some one who will treat you as if you are the customer and are looking for knowledge and help look for someone who presents many options about your sitiuation.
Two major issues - one is Dr Havkin takes multiple vacations a year and so appointments are often rescheduled and you have delays in having you ailment attended to. But the aspect of his practice that brought me to this site is his office staff, in particulate his gatekeeper Rhonda. She is so over the top you cease to get angry and you just have to laugh. If you happen to know the character Nurse Ratchid from One Flew Over The Cuckoo's Nest, imagine her on her worst day. If you don't though, I'll just say she is easily the most unsuited person to deal with the public (and especially people will illness) that I've ever encountered. Too bad, because the rest of the support staff there is great. But boy, that Rhonda - a real piece of work is she!
His office dropped me like a hot potato once I lost my insurance. I offered to pay out of pocket, but my appointment was canceled and they have failed to return my calls. I'm very disappointed in Dr Havkins office after having been a patient there for over a year. Shame on you Dr Havkin and shame on your office.
Since I only have one kidney, i can't afford to make a mistake. Dr. Boris is an expert "shot" with the Lithotripper and Lazer "guns". He takes the time to explain what is going to happen, how he's going to make it happen and what all the options are. The vasectomy he gave me was about 1/2 the time of a haircut and less painful. Well educated, experience and ahead of "the curve". Returns phone calls and emails.
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