Ratings for Dr. Rod Herchak
Dr.H is the best! Although sometimes the front desk seems a little chaotic he is the only person who I have seen that actually cares about me as a person not as another countess face. He always explains what he is doing well he does it and is very gentle! He also whips out a few jokes and keeps up to date on pop culture. Very easy to talk to!
Do not go to this Dentist!! I have seen Dr. Herchak for years until a few weeks ago when I broke a tooth while on holidays. I ended up going to another Dentist to have the tooth fixed as I was away from home. While I was in the room with the other Dentist he called over his senior colleague to look at my teeth. The more senior Dentist was honest with me and he said he had never seen such horrible dental work. He said the filling I recently had done still had decay under it and the crown I did last year looked horrible. They asked if they could take more x-rays and from that they found several more cavities and advised me that I needed to have my crown replaced. When I got back to Calgary I paid and went to a different Dentist for a second opinion. The second opinion agreed with the Dentist's in BC. Disgusted that I now have to spend thousands to fix dental work that was just done in the past two years.
DO NOT GO TO THIS DENTIST I WENT IN TO GET STANDARD FILLING ABOUT 6 HOURS LATER MY FILLING FROM THAT TOOTH COME OUT, I END UP WITH HALF TOOTH, I WENT BACK TO THIS OFFICE TO SPEAK DR. HERCHAK NOW HE SUGGEST I NEED CROWN ON THAT TOOTH, WHAT A DENTIST FIRST HE BREAK MY TOOTH NOW HE WANT MORE MONEY, HE DON'T CARE ABOUT PATIENT HE CARE MORE ABOUT MONEY, DON'T GO THERE, HE DO EXAM JUST IF HE LOOK IN MY MOUTH WHAT KIND OFF DENTIST IS THIS?
Do not go to this dentist. I went in to get a standard filling about 2 and a half weeks ago and it was one of the worst dentist appointments of my life. I felt everything...everything was very rough. He barely said a word to me the whole time and kept on rubbing his instrument on the corner of my lip. I also thought he was very aggressive. I was soooo sore the next day from where he massaged my gums (again aggressively hard) to get the freezing to spread. I was also left with a cut on the side of my lip from him resting and rubbing the instrument so hard. Anyways....flash forward 2 and a half weeks later and the ache where I got the filling is unbelievable. I went back last week and saw a different dentist to get it checked out and had to go again yesterday as the pain has gotten worse. Now, I'm freaking scheduled for a root canal all because this dentist did a botched filling. This makes me so mad. Please, do not go to this dentist.
Beware of new dentists taking over. Dr. Herchak was awesome and I wish he found a suitable replacement. I went in for xrays, cleaning and complained of a pain high up in my gums. They said they found nothing wrong just a couple cavities. The next appointment I asked if the cavity was over where I showed him the sensitivity was. Nope so again I had to pay for more xrays even though I already paid for a full scan last time. Turns out I need a root canal and he said it's really bad. Why couldn't he see this on the first scan they did of all my teeth especially when I had already pointed out the area of discomfort. Then the hygenist and dentist flirted intensely as I got my cavities fixed to the point where I was uncomfortable. The water sprayer was broken so it regularily sprayed me in the face. As well their headset and tv was broken so I had to listen to them flirt. They also have no clue when it comes to prescriptions.
Be very careful.... the office is totally disorganized and inexperienced. Staff is rude and does not care about the patients; money only. It is not how it used to be. Young people have lots to learn from an older generation.
This office has gone downhill - now full of a bunch of clueless amateurs. Watch out!!! I have been a patient of Rods for 25 years, the level of care I recieved over the years from Rod and his entire staff was bar none. I called the office in extreme pain, was told Dr. Herchak would not see me - even though they never asked him personally. Out of desperation I came in to see another Dentist as the office Manager said that was my only choice. Walked in to the office, 3 girls sitting behind desk giggled and gossiped as I stood there looking right at them - completely ignored me! I was floored! Then I end up waiting 40 min for my appt - something Rod never did. Again having to listen to the Three amigos learn what a root canal is, don't you work at a dental office? Even I know what. Root canal is! Scary. The young Dr was fine enough but his inexperience and lack of bedside manner very apparent. Water soaked me through out appointment - rougher than I'm used too. Things got really bad as I went to leave the office. First Lady (Reagan) tells me I owe $600 for the crown I just got...I didn't get a crown! Then she starts to argue with me telling me I have to pay my insurance didn't cover! That is office policy. This went on for 10 minutes, she gets her office Manager Meena who was even more ignorant!!! They are giving me documents to sign with someone else's name all over it! It is very clear none of these people have worked at a dental office before. Turns out I owed nothing for my filling since insurance paid IT all! Then she tells me I am due for teeth cleaning, that's fine. I try to book but she tell me I can't see my regular girl she is booked, I have to see the a differant hygenist. Funny because I had said hi to her while I waited and she told me personally I could see her next week. This place is fishy!!! That was the last straw! I am so done with this office. Rod is great, my Hygenist is great but enough is enough. This office has been going downhill fast over the last year. Now I come on here and see the office has been sold. The waiting room and reception area is a pigsty full of uninformed, ignorant, rude staff. If you could get past them and actually get an appointment with Rod you would be happy - but not worth my time.
Dr. Herchak is a great dentist! He is very punctual and concerned about the care he gives his patients. I would recommend him! Unfortunately there appears to be less focus of patient care given by the girls sitting at the front desk! I called to confirm my hygiene appointment (like I always have) and I was told I didn't have an appointment?? I had it scheduled in my daytimer so yes, after further discussion and determination I had an appointment. I wish Dr. Herchak didn't sell his practice. It was well-managed and the staff he had were amazing! Just to add: why did the last review mention Dr. Lowry when I was looking up Dr. Herchak?
One of the best clinics and Dentists I have ever seen. Dr. Herchak has been seeing my mother for years and recently I took her to his clinic. I found him to be kind and caring towards my elderly mother. He has excellent bedside manner, was kind, gentle, fantastic staff (the girl at the front was so nice and cheerful) and great overall. I ended up booking my kids to see Dr. Lowry (for braces)who works with Dr. Herchak in the clinic and found him to be just as fantastic!! So happy to find a Dentist who actually cares about you.
Dr. Herchak is the best dentist I've ever come across. He has an excellent bedside manner, is very personable and actually cares about you & your dental health. The staff at his office are incredible, they are so helpful, efficient and very friendly. He recently sold the practice but still works there and I had a filling from one of the new dentists there, he also was very good. If you're looking for a great dental office, do yourself a favor and book an appt!
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