Ratings for Dr. Ruben Cintron
Absolutely the worst staff you could imagine. They are rude and don't even pretend to care. This office does not notify patients of changes in rules and if you make a special effort to get to the office and something has changed it's your problem. They loose prescriptions. Who knows where they go? They lose appointments even when you have cards to prove it. Dr. Cintron has the worst staff I have ever dealt with in over 50 years!
I've been Dr. Cintron's patient for over 10 years, and continue to return to Virginia to see him because no one else matches him in skill and compassion. His staff could use some injections of competence and kindness, but I will overlook a lot to have Dr. C as my neurologist!
Dr. Cintron was able to help me with my Trigiminal Neuralgia for almost 4 years. He has called me on weekends, evening and when I had excruciating pain he helped me get relief immediately. I am so grateful to have him with my difficult challenges that i have to deal with. He is a caring Doctor and he treats you as if you were his own family. I appreciate his expertise in solving my issues with this disorder. Question everything you read on the reviews and realize thast maybe staff have difficult days. Perhaps if you want an excellent Doctor you can begin to appreciate Doctor Cintron for his sincere care . Our family is forever grateful for Doctor Cintrons ability to give me a normal life.
Like many other of Dr. Cintron's patients I was mis-diagnosed. Not once but 4 times and he still did not get it right. Instead of pursuing my symptoms he tried to infer I had a psych problem which I was cleared of later. I had a complication from another chronic illness. It mimicked the signs of MS. He should have known to look for this. Instead I suffered for months with no diagnosis nor treatment. It took a trip to the ER and an observant Dr. there to know what was going on. He also sent my GP exactly the opposite of notes to what we discussed and what my labs and MRI's showed. I felt betrayed and belittled. Most of all I suffered for no reason. I have since had 3 doctors tell me to get another opinion. I gather he is not respected by these other physicians. He also seems to have lost his privileges at a major medical center in the area. He only has privileges at a lesser known facility. I think all of this speaks to the measure of the man or the lack thereof. Maybe the "good doctor" is the one who needs a psych evaluation. He told me he does not sleep more than 3 hrs. a night and he cannot sit still. Do your due diligence and find yourself a better doctor. Just my advice from my poor experience. Oh and his office staff is as nasty as everyone says too.
I have been seeing the same Neurologist for the last 13 years. Dr. Cintron is the VERY BEST doctor I have even had. He is very interested at looking at any / all emerging studies or options. I read reviews below that said you can't get an appoint any closer than 30 days...yea, have you tried ANY office to get a same-day appt? These days, it does not happen. He shows up at zero-dark thrity, and leave long after his staff every day. Try an appt around 6 or 7am, and you might find it easier to make. He is the best.
It took thirty day to get in for an appointment. When I arrived at 11:25 for an 11:30 appointment I was told they didn't have time to do the test; they wanted me there at 11:15 and I would have to come back the following week. I said no one had called the previous day to remind me of the appointment and that I should be there earlier. I was told they were short staffed. I made an appointment with another doctor near Landsdowne Hospital, saw him within five days and was diagnosed and treated. Very Poor experience.
Don't bother trying to make an appt near noon...you'll sit in cue on their stupid phone system for 30 min. to then be tossed into voice mail because they hit the out to lunch button leaving calls in que to rollover. What's worse is you leave a message (taking more of your time) for a callback to get no call back. His staff is unprofessional. BEWARE.
Dr. Cintron was always very polite, seemed caring. I had (what I found out later) complicated migraines) which presented like seizures. Because they did not show up on the EEG's or present like epilepsy, I always felt like Dr. Cintron thought I was lying. He sent me to GW EEG clinic, the Psychiatrist was a friend of his. They tried to prove the events were psychological. I was not told this by Dr. Cintron but thru my records. I found a wonderful doctor not long after, realized what caused the problems and haven't had a 'seizure' since. I would very much prefer to hear 'I don't know what is wrong', rather than reading that I must have a psychological issue because HE can't find the problem.
Dr. Ruben Cintron's Credentials
Accepting New Patients
- Bowman Gray Sch Of Med Of Wake Forest Univ, Winston-Salem Nc 27157 (Grad. 1990)
Areas of Expertise
Awards & Recognitions
Publications & Research