Ratings for Dr. Hernando Chacon-Andrade
The Drs are great. Made my children feel very comfortable when in to visit. HOWEVER, reception is a total joke. Not pleasant, trying to reschedule an apt. Is like pulling teeth, and she was all around rude. This office would be great if there was someone answering phones and scheduling apts. that had some respect for others.
horrible staff, horrible doctor, ignorant, unprofessional & down right rude. 5 stars if you like being belittled, mocked, made fun of, called a liar when confronted, and finally taken as the last patient when the appointment was 2 hours prior to closing. wouldn't recommend to ANYONE. Joke of a practice, completely disgusted with this establishment and their staff!
Although I like a Dr. that is direct, I found him to be polite but quite cold and not friendly. Not sure if he even owns a smile. He seemed bored and uninterested as if he was just going through the motions which doesn't inspire confidence in surgery. He seemed bored by my questions also. Not saying he is not interested just saying it didn't feel like he was. I like to be in the know when it comes to my body and my eyes are very important to me. The staff are ok. Sure hope he's better at surgery than he is with me.
I have been his patient for a number of years. When my condition got worse I needed to be seen ASAP but he was too busy to see me and I ended up seeing another eye doc in town instead. No point being his patient if I cannot get in when it is critical and i get dumped onto someone else knowing full well he is in town. He does not want to look after mode complicated patients like obviously. Then I saw him eventually 3 months later when his apathetic staff finally graced me with an appointment. He changed my drops and my condition worsened. I finally switched doctors and my condition is back under control.
I also had cataract surgery by Dr. Chacon. My vision never recovered because he had a complication. Then I ran into another patient in his wait room who could not see as he too had a complication. I later looked him up on the Royal College of Physicians and Surgeons website and guess what? He is not even listed. That is the website listing all qualified real Canadian specialists. I regret being referred to him as I will probably never see well with my eye even with glasses. I also found that he does not know English well so communication with him is poor. His staff are slow and lazy.
Dr. Hernando Chacon-Andrade's Credentials
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