Ratings for Dr. Hernando Chacon-Andrade
I attended a follow up appointment with my child and this was our 3rd time in the office. The Dr was very knowledgeable and great with my child. However, all 3 times, while waiting in the waiting room, I have not been impressed with the lack of professionalism from the blonde beyond the front desk. She is very abrupt and rude while answering the phone and dealing with patients that come in. She has zero people skills and can not multitask. It would be in the best interest of this Dr to perhaps to find a new face to welcome patients. I very much dislike making follow up appointments.
I can't rate the other items because nothing came of our appointment. My daughter was crying not wanting to get eye drops in. The assistant who was supposed to be doing that was RUDE, unkind, impatient and not empathetic to my Daughter at all. We rescheduled but will not be going back! Also, the initial greeting with the Dr was cold and uncaring, questioning why we were even there at all.
The Drs are great. Made my children feel very comfortable when in to visit. HOWEVER, reception is a total joke. Not pleasant, trying to reschedule an apt. Is like pulling teeth, and she was all around rude. This office would be great if there was someone answering phones and scheduling apts. that had some respect for others.
horrible staff, horrible doctor, ignorant, unprofessional & down right rude. 5 stars if you like being belittled, mocked, made fun of, called a liar when confronted, and finally taken as the last patient when the appointment was 2 hours prior to closing. wouldn't recommend to ANYONE. Joke of a practice, completely disgusted with this establishment and their staff!
Although I like a Dr. that is direct, I found him to be polite but quite cold and not friendly. Not sure if he even owns a smile. He seemed bored and uninterested as if he was just going through the motions which doesn't inspire confidence in surgery. He seemed bored by my questions also. Not saying he is not interested just saying it didn't feel like he was. I like to be in the know when it comes to my body and my eyes are very important to me. The staff are ok. Sure hope he's better at surgery than he is with me.
Dr. Hernando Chacon-Andrade's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research