Ratings for Dr. Jean Mullens
Dr Mullens is a great doctor. Phone system is a little frustrating but I find it is easier to leave a voicemail. Reception gets back to me within the day, no complaints otherwise. Office is wonderful - great staff, great atmosphere! I would highly recommend her to anyone looking for a doctor.
I have been a patient with Dr Mullens for well over 20 Yrs and have never found her adequate enough to be complete. Most recently over the years it seems she could less about my illness or symptoms and has a very unprofessional approach to follow up (Non Existent) appointments unless you physically call and harass for an appointment. Most recently I was 10 minutes late for appointment after telling the front clerks that I needed to be examed after a motor vehicle and experiencing back pain Dr Mullens closed the door and pretended she was gone when clearly I made Eye contact with her.This physician does not care about her patients and after 20 yrs I am releasing my records to find someone that does. Would not recommend this Physician to anyone let alone someone looking for quality and professional care.
My family and I have been patients for 25 years and she is an amazing Doctor. She takes care of my children and their children. She is compassionate, caring and knowledgable. She is a great listener as well. She has called me at home to see how I was doing. She also is very direct and to the point when she needs to be. She is not afraid to refer to other Doctors or try other methods if hers are not working. I dread the day she retires!!
Dr. Mullens is a great doctor. She is giving my Mother the very best care in a patient and understanding manner. I do agree that the current receptionist is cold and unhelpful. When I came by to pick something up form Mother, I had to go and get it myself, which I thought was unprofessional and a bit lazy, to tell the truth. Dr. Mullens is a bright star in the doctor's office and I would recommend her to anyone seeking a caring, energetic doctor.
Unlike many doctors, Jean TALKS to her patients. She knows her stuff, is personable and caring, remembers and asks about other issues than the one I might be visiting about, explains issues thoroughly, and always refers out to good specialists. Can't imagine having to replace her, and since our daughter moved away and had to find another doc, she very much misses Jean's attitude in her new doctor.
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