Ratings for Dr. Caroline Mailloux
As a doctor, Dr. Mailloux is wonderful. However the wait times as ridiculously long and it is impossible to get thru to book an appointment. I have been calling for over 2 weeks at different times of the day and either get a busy signal or a the answer machine which does not take messages.
This office needs to get better organized and serve their patients in a respectable manner. The phone is very rarely answered and that's because they don't have enough staff working the front desk. THEY NEED TO HIRE ANOTHER PERSON JUST TO ANSWER THE PHONE AND BOOK APPOINTMENTS!!!! You never have any continuity with your doctor, as each time you are able to get an appointment, you don't see the same doctor, which means they are never really are familiar with your health issues. You feel like you are just being pushed through. What is becoming of our health care system....very sad and very scary!!!!!!!
The receptionist is infuriating. The worst ever. She never answers, and the few times she does she'll abruptly hang up. She's incredibly rude as well. She also makes an unbelievable amount of mistakes, which I would be able to overlook if it wasn't next to impossible to get a hold of them in the first place. The only reason I stick around is because Dr. Mailloux is a great doctor. I'm close to the tipping point and have nearly had enough though.
I love my doctor BUT it takes DAYS to get through on the phone to make an appointment. You call it's busy, you call later it ring and goes to a voice mail you can't leave a message on. Often times when you do get though they just hang up on you. Very annoying. I have a family doctor and I find myself ustalizing the clinics because it's almost impossible to just make an appointment with my family doctor.
I have not had the best experience...For one i never get to see her back to back for follow ups i could see her one visit and then the next its a totally different doctor...also i find the charting is unorganized...i was read result for a test that my mother had done..appointments for MRI's haven't been made and i am constantly trying to get a hold of the office to make sure they are doing their job on their end. when you can get through to them...
Dr. Caroline Mailloux's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- Coventry Health Care