Ratings for Dr. Gordon J. Kraus
I have been a patient of Dr Gordon Kraus for 17 years. His personal style had improved over the years, but the quality of his staff has deteriorated terribly. His personal nurse made serious errors when phoning in prescriptions . . . she is not timely in responding to calls and is rude. I moved my medical care to another doctor this year.
I have been a patient for Dr. Gordon Kraus for over 3 years. Overall, the nurses are very nice, especially Beryl. However, the last few visits the wait time was several hours long. My last visit is today, I have been having concerns with side effects for my blood pressure medicine. He basically told me I needed to deal with the swelling in my feet and that out of the 4 meds that we have tried; he was running out of options. He was very arrogant and rude. He did not examine me or listen to my concerns.
I have worked with Dr. Gordon Kraus in the past. He is one of the most respected physicians in the Mid-South. I am very shocked that anyone would make any rude comments in regards to his care. Yes, he has a very large practice, and as with all medical offices you will come across rude staff. We all wish that every office could be a perfect experience. But, we are all human, sometimes it's hard to respond to patients that are extremely rude to you, regardless what hoops we jump through to please them. But, as far as treatment. If i was sick or any of my family was sick- Dr. Gordon Kraus would be the physician I would recommend. He taught me more than any doctor I have ever worked for in the last 15 years. Not only is he extremely knowledgeable, but he cares about his patients. ( ANGELA)
I had an appointment and after more then two hours waiting I went to ask front desk (wekly in the pain and politly) how more longer I will wait. She was the most rudest person I ever met and she stated that I wasnt even in her computer and try to convince me that I am not a patient there. I have been coming to this office for more then 3 years. When I asked to talk to Doctor she stated she is THE MANAGER and she is in charge. Her name is Ms. Alma. I cant believe that someone will let her work on the position like that, when she is obviusly showing how prejedist she is.
I went to Dr. Kraus and found him to be the rudest doctor I've ever dealt with. He was condescending and acted as if I was making up my symptoms or something (which I had no reason to do). He asked me what I would do if the next doctor didn't help me either. I said I'd find another doctor. He just smirked. He did nothing for me whatsoever and charged me almost $250. I later found out what was wrong with me and the fix was almost instantaneous and free. I don't mind that he didn't know what was wrong with me. I mind that he couldn't just say he was stumped instead of being such a jerk about it.
Office staff are not particularly friendly, but they don't enforce any draconian policies that I've run into at other offices, either. Nursing staff is kind and competent as far as I can tell. Merle is a hoot. What I like about Dr. Kraus is that he's pragmatic and that he's been open to talking about alternative prescriptions to the ones that he might initially think of.
Dr. Gordon J. Kraus's Credentials
Accepting New Patients
- University Of Tennessee College Of Medicine (Grad. 1980)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- Coventry Health Care
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