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Ratings for Dr. Robert L. Madden

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Won't return ever if I'm scheduled with Dennis Kingsley, retired school principal. Love and respect Dr. Madden and highly recommended him. BUT Dennis is NOT a positive addition to the office. I've been here for five years.

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flag | Submitted February 23, 2017

1
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

Staff was very rude when cancelling to reschedule and very short to discuss reason why. I will not go back due to the staffs unprofessional attitudes.

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flag | Submitted February 18, 2016

5
Staff
5
Punctuality
5
Helpfulness
1
Knowledge

Best pain doctor in Upstate NY. Very professional & knowledgable.

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flag | Submitted January 5, 2016

1
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

Dr cannot handle complicated cases. He does not want patient involved in their own care. Asking questions gets patient labeled as difficult. When his prescription does not work for the problem, he blames the patient. He prescribed a large amount of narcotics and then accused patient of being an abuser when patient took exactly what was prescribed exactly as prescribed. He will not talk on the phone or contact the patient in any way except as a paid appointment. Patient is treated as drug addict by entire staff.

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flag | Submitted November 17, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Untrained staff causes billing errors; very poor telephone etiquette; Dr does not talk on phone to patients...ever (according to staff). Dr discharges patients on a whim, i.e. when staff tells him to or for 1 missed appointment; several complaints from others I know. I also understand he can't keep a staff for very long either, which, of course, explains the training issues.

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flag | Submitted July 10, 2009

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Dr. Robert L. Madden's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • New York Med Coll, Valhalla Ny 10595 (Grad. 1987)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
CIGNA


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