Ratings for Dr. Robert L. Madden
Dr cannot handle complicated cases. He does not want patient involved in their own care. Asking questions gets patient labeled as difficult. When his prescription does not work for the problem, he blames the patient. He prescribed a large amount of narcotics and then accused patient of being an abuser when patient took exactly what was prescribed exactly as prescribed. He will not talk on the phone or contact the patient in any way except as a paid appointment. Patient is treated as drug addict by entire staff.
Untrained staff causes billing errors; very poor telephone etiquette; Dr does not talk on phone to patients...ever (according to staff). Dr discharges patients on a whim, i.e. when staff tells him to or for 1 missed appointment; several complaints from others I know. I also understand he can't keep a staff for very long either, which, of course, explains the training issues.
Dr. Robert L. Madden's Credentials
Accepting New Patients
- New York Med Coll, Valhalla Ny 10595 (Grad. 1987)
Areas of Expertise
Awards & Recognitions
Publications & Research