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Rate Dr. Edsel Ing
Dr. Edsel Ing's Ratings
Dr. ING and his staff aren't very personable, and the administrative staff is unorganized and borderline rude. In saying that, Dr.ING is an expert and I'm pleased with the results of my strabismus surgery.
I really don't know how this doctor receive any star. I have never met any doctor as rude as him. I understand the long wait is normal at any specialist office so I am not complaining about the wait. It's his poor bedside manner. He is impatient to my questions , told me I will be in a lot of pain, I will bleed a lot, my growth will come back in two years after surgery then walked out of the room while I was still talking. I thought he just had a bad day or had more important people to see. Second appointment was 8am. I was the first patient. Nothing changed. He was the same rude person. He did not answer my question and didn't even know where to look in my eye because it is obvious he did not take note. All he said was 'this is free service'. I guess he is referring to OHIP patients are taking up his money making time. The receptionist is equally rude. Look like both of them hate their job. Reviews that say he has excellent bedside manner just blow my mind. May be they are the 'PAID' patient not 'OHIP' patient. I have not had my surgery by him yet . Let's hope his skill doesn't match his poor bedside manner. If I have a choice, I will never go Dr Ing ever again.
Dr. Ing has the best bed side manner of all, he held my hand as I was being placed to sleep before my operation. He is brilliant at his specialty and is well worth the time waiting to get in to see him. His staff is genuine in trying to assist with any questions you may have. Thank you, Thank you
My grandmas appointment was at 0930, it is 1039 and still no pre examination. We're sitting around and getting really impatient. No acknowledgement from any of the staff, the Asian reception has the worst attitude and looks like she hasn't had a shower in days
Dr Edsel Ing is thorough when explaining the steps and risks associated with every surgical procedure. He's approachable and kind. However, his secretary whose name I'm guessing is Melanie (long light brown hair) is beyond rude. Prepare to be spoken to condescendingly when having your eyes pre-checked for the doctor and curtly answered when asking questions. Not impressed, Dr. Edsel Ing should consider hiring someone more professional towards patients.
Dr. Ing does not appear to be interested in completing or following up on his work. I had strabismus as well as ptosis and he was not willing to do any follow up after the initial strabismus operation. When I came for my scheduled post-op exam he appeared irritated. He is a good surgeon, but go elsewhere for good care.
I was referred to Dr. Ing for strabismus. Everything went well and beyond expectations. He is an excellent surgeon, would highly recommend Dr. Ing for strabismus based on my wonderful experience with him. Thank you Dr. Ing!!