Ratings for Dr. Brian Boyd
I saw Dr. Boyd today. I had pushed some wax deep into my ear and asked him what to do. He told me my ear was imflammed and needed a steroid and anti-inflammatory drops. I went to the Walmart Pharmacy and they issued me a $43 prescription for Ciprodex. The instructions said to put 5 drops into my left eye twice a day. I was quite concerned that it said to put the drops in my eye. The doctor had told me to just go and fill out the prescription and do what they said. Instead I went back to the doctor concerned about putting the drops into my eye. The office lady told me she knew about this medication and that it should say EAR not EYE. Subsequently I went back to the Pharmacist and she told me that the word processing program had typed in EYE instead of EAR but that she had not caught it. Could have been a disaster. So I saw the doctor and he put the drops in my ear. After 4 or 5 hours it appeared that nothing was really happening. I went to another doctor and he said that not only was there no inflammation but that both ears just had some normal wax on them and that I just needed regular olive oil to clear and clean the ear drums. The second doctor repeated that not only is there NO NEED for an antiimflammatory medication or cortizone but that this medication would have no effect whatsoever on clearing the wax from my ears. I would be the same and nothing was treated. he told me to just go and purchase for $7.95 Cerumol or simple olive oil. After the first treatment in a few hours the problem was resolved! Dr. Boyd totally misdiagnosed and did NOT treat my disorder. How did he miss such and obvious medical problem? I dont know but thank God I visited another doctor and received proper help.
Like many of the other comments here, I find Dr Boyd to always be in a hurry and not interested. On one visit he made medical recommendations based on test results he had requested previously. If he had read my chart first, he would have known the results were due to a life-long illness that is being treated. Further, he hadn't even reviewed the results until I was in his office.
Dr Boyd is a very nice man and knowlegable. Never had trouble getting in to see him on short notice unless he is away! The front end staff have always been helpful and curteous. No one seems to understand that the front end staff put up with ALOT from people and they try their best to help in anyway they can. In regard to the other comment I have asked and Dr. Boyd does NOT take phone calls from patients!
I've seen Dr. Boyd for over 10 years and in the beginning when his practice was in Southcentre mall, I found him to be excellent. But, the service I've received from him has since deteriorated and after a few poor visits where I was given almost no info but just a prescription i've gotten another GP.
I saw Dr. Boyd several times and found him to be on his way out the door before he had fully entered it. I needed a physical for nursing school and he checked off every category without ever laying a hand on me or asking me any questions. When I saw him for an orthopedic problem, he referred me to a plastic surgeon who couldn't figure out why on earth I was there. I am thankful to have found another family doctor!
I have been going to this Doctor for a few years & have a chronic condition that he just doesn't seem to be pro active about. His idea is take a pill & call me if it doesn't work. NOT my idea of a good Doctor. Als my grandson does a better job of examining my ears and taking my B/P than this Doctor. I have switch because I am fed up with this type of care. Not impressed when he can't seem to get down to what the problem is in 10 years!!!!
Dr. Brian Boyd's Credentials
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