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Ratings for Dr. Catherine Zip

4
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

I have seen Dr Zip for over 3 years now because of malignant melanoma. I live out of province so it's great that I can book the next appointment for followup in 6 months time. Dr Zip is very thorough and takes the time to answer all of my questions. I have found that the first appointment after lunch is the best for punctuality. However, I see many specialists, and a wait time for at least 45- 60 minutes seems to be the norm.

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flag | Submitted September 18, 2017

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr zip is one of those doctors who books 20 patients an hour. She is probably making a seven figure salary but she does so by not taking time to listen or communicate with patients. This is pretty scary considering that she can so easily miss something that can cost a life.

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flag | Submitted September 17, 2017

4
Staff
2
Punctuality
4
Helpfulness
4
Knowledge

I was petrified to attend this clinic after reading such bad reviews. My experience on the whole was very good. The staff were friendly and respectful. Dr. Zip seemed knowledgeable and willing to talk about my problem. She too was friendly and respectful. She called me personally to give me results of a biopsy and offered me choices in my treatment.

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flag | Submitted August 14, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Be VERY careful with this Dr. I am disturbed to read she still has a phototherapy lab. I was 21 when I first saw Dr Zip and had developed psoriasis. She recommended phototherapy (i.e. Tanning) which I was not too sure about has I have fair skin and freckles. She told me research shows people with Psoriasis have a one in a billion chance of getting skin cancer. I am now 36; I have seen two other dermatologists over the years who both adamantly told me tanning is not safe and the only people who have reduced risk are asians with psoriasis. Just got diagnosed with skin cancer, I never tan in the sun the only place I tanned was those years in Dr Zip's lab (at which I got quite a few nasty burns). Disgusting, this woman should not be in practice.

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flag | Submitted July 7, 2017

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Had a couple of bad experiences with Zip. She didn't listen to me and didn't seem to care at all about my concerns. I have a history of skin cancer and did not feel safe seeing her regularly.

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flag | Submitted June 26, 2017

3
Staff
1
Punctuality
4
Helpfulness
4
Knowledge

I just don't understand how you can wait an hour first thing in the morning. She must have 20 patients booked per hour. After going here for several years nothing has changed, seems to be very inefficient and always overbooked.

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flag | Submitted May 26, 2017

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

i've been seeing dr. zip for longer than i can remember. i'm so glad to have her in my corner after a few rounds of skin cancer and several other more minor issues. one was that i had a very stubborn issue on my foot that was not cured by incredibly painful treatments, and then surgery by another doctor. dr. zip sorted it out in one visit, with zero recurrence. the wait can be really tough, so now i book first thing in the morning. i believe there have been some staff issues, but i just had the most professional and respectful conversation with a person i am not familiar with... so it seems to me that this issue may have been sorted.

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flag | Submitted May 15, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Terrible office , will not be continuing with them, the front end staff at phototherapy is probably worse I've come across anywhere. I've had more professional encounters at my dog groomers .

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flag | Submitted May 10, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

It is unbelievable that we have put up with this office as long as we have. The phototherapy receptionist is a human being that treats all people like complete garbage. We go to this clinic for our 9 year old daughter who is struggling with Vitilgo. I am pretty sure she thinks quite highly of herself and how important her job is (comical really) well what she is best at (is not running on time although she likes to tell you that she is always right) I am pretty sure the only successful thing that she does is ruin people's day. As for Dr Zip we waited for over an hour to see her first thing in the morning. With my daughter stripped down in a cold room. Then she stood in the doorway- apparently you can check on a skin disorder from 6 feet away. It was a complete waste of our time. I dont know why the medical profession feels they can run late just because the government pays our bills indirectly. I have already made an appointment to see someone at another clinic- for this has gone on way too long and if I show up for another appointment - I will likely loose my cool on the receptionist and remind her that she is an intolerable piece of -----!

Was this rating useful? 2

flag | Submitted May 10, 2017

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Grateful for all of the expert assistance given to my family

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flag | Submitted May 9, 2017

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Dr. Catherine Zip's Credentials


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