Ratings for Dr. Steven Pond
Great doctor but his receptionist is garbage. Dr pond needs to fire her because she doesn't do her job at all, she never answers the phone, she doesn't call back and If you somehow get threw she tells you that she made you an appointment and you missed it. When you have children this is not on. Dr Pond however is a good doctor and his lazy secretary doesnt reflect his knowledge of being a doctor.
Dr pond is very knowledgeable and friendly to deal with. He is not an alarmist and keeps things relaxed. However he does not take detailed notes, referrals to specialists can take 3 months or more to be put through, and it takes about a month to get in for an appointment.
Staff rude beyond belief. Receptionist is in the wrong profession. A visit to your doctor is always stressful so the atmosphere should be welcoming and non-threatening. The wait is often too long in a very small, unwelcoming, waiting room. And when the receptionist ignores you or treat you with distain it is very disconcerting. The Dr. is good but his staff do not do anything to make the experince of meeting with the docotor a pleasnt one.
Been a patient of Dr. Pond's for many years. Find him very knowledgeable. But when making referrals I find his receptionist takes 3-5 weeks to send the referral and when having tests done and told you will be called when results come in you will be called with an appointment she takes it on herself to decide whether you need to come in or not.
I find Dr. S Pond a very helpful doctor. However when trying to make an appointment it is almost impossible to get through to the office and when you do have an appointment there is ALWAYS an hour or more wait to see him. Never get test results back unless call the office yourself than again almost impossible to get through.
One of the best doctors in all of Fredericton! Dr. Pond is our family doctor and he truly is a wonderful, caring Doctor! His receptionist Paulette, is also wonderful!! We are a family of 3 and he's been our Dr. for 3.5 years! We actually met him...when our son was born & asked if he was taking new patients. As a family, we feel very blessed to have him as our doctor! Dr. Pond is an all-round wonderful man & a great listener! The very best Doctor in our opinion!! We are beyond thankful for him!
Dr. Steven Pond's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research