Ratings for Dr. Elizabeth Hay
found whole experience insulting. Just pushed through tests, no explanation. She had a nurse tailing on her heels, not sure if she was taking notes? I think worse of all was every visit was treated like first! Just seemed like she was paying for new office. Felt uncomfortable form start to end.
Very competent Dr and staff. The appointment time is 2 hours. I am usually finished before the 2 hours. When i was first referred, I was seen 45 minutes latter. Because i was seen almost immediately, another patient was probably late. That is why I never complain about a few minutes. It's better to have good vision than to be on time.
The staff is friendly and quite competent. I received what little information about my condition from the staff as Dr Hay was much to busy to discuss my condition or even make a recommendation to me. Questions about my condition and treatment were vaguely answered, she didn't like me to write anything down and she even stated to me that "it's a long process we don't want to give out too much information at once" and I overhear her saying "poor soul" to another patient who was asking the staff questions about his condition. No treatment plan was discussed with me. I asked to transfer to another doctor which stopped her from doing the treatment scheduled for that day stating another doctor might not think it is necessary. I went to a new doctor who spent 20 minutes clearly explaining my condition, the treatment plan and also recommended a plan to get to what is contributing to the condition. The difference is like day and night. And instead of the usual 2 1/2 - 3 1/2 hour wait at Dr Hay's I was in and out in a 1/2 hour appointment (including treatment). Perhaps Dr Hay should think more about her patients care and treatment than about the all mighty dollar! I have to pay for my treatment but my eyes are worth every penny of the care I am now getting!
Dr. Hay is an amazing lady. She is highly respected by surgeons and colleagues in Canada! The complaints of waits in her off ice are silly as after having 8 eye surgeries, I at least recognize that eye appointments cannot happen immediately. Congratulations to Dr. Hay and her staff for all the work they do. Dr. Hay has a direct link to Drs. Mayberly and Mah in Vancouver and they too are simply amazing and perform many near miracle operations
Dr. Elizabeth Hay's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
Top Hospitals in Nanaimo, BC
Find a Doctor by Specialty
- Ear Nose and Throat (ENT) Doctor
- Emergency Room Doctor
- Endodontist (root canal)
- Family Doctor / G.P.
- Gynecologist (OBGYN)
- Infectious Disease Specialist
- Internist / Geriatrician
- Massage Therapist (registered or licensed)
- View all Specialties >
#1 of 15
#2 of 15
#3 of 15
#4 of 15
#5 of 15