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Rate Dr. Elizabeth Hay
Dr. Elizabeth Hay's Ratings
Dr. Hay is an amazing lady. She is highly respected by surgeons and colleagues in Canada! The complaints of waits in her off ice are silly as after having 8 eye surgeries, I at least recognize that eye appointments cannot happen immediately. Congratulations to Dr. Hay and her staff for all the work they do. Dr. Hay has a direct link to Drs. Mayberly and Mah in Vancouver and they too are simply amazing and perform many near miracle operations
Unless you get in early, expect long waits. Hay's expertise is top notch, unfortunately she underestimates the intelligence of her patients. Often talks to her technicians as if the patient isn't in the room.
I have seen her for 12 years and have only praise for this woman and her staff. When I began this eye journey there were two choices - Vancouver or Victoria. Having a local office with up-to-date technology and competent professionals is a godsend. For those who complain about the wait perhaps they should try the previous locations I have mentioned. Six hour wait in the Eye Center at VGH. How much of your time is your eyesight worth She has an organized, medically sound, multi-level assessment and treatment process which just takes time. Nevertheless when I have had an urgent problem I was seen and assessed within three hours of my call.
did not catch glaucoma in donnas eye . when called and informed about sever pain in her eye an crippling headaches, we were told to go to are doctor and have her book a appointment with her. Even with are doctor requesting an emergency visit she was going to make us wait a week and a half for something she should have picked up on donnas visit that was only a month before.( we were told by a specialise that this should of been caught a yr. ago)So Donna when through pain and agony all thanks to dr.hays not doing her job. this also caused her to lose about 60% off her sight in her right eye. And not once did she call to see if donna was ok only her staff to make up false info re ; her appointments. Personally I would not trust this dr. because eyes do change they do not stay the same over a period of a year.
I found Dr. Hay very knowledgeable, friendly and concerned about my eyesight. Staff are great and always helpful. The long wait people are complaining about is for the work needed (drops, testing, etc.) which needs to be done before you see Dr. Hay. I would not hesitate to recommend Dr. Hay.
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