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Ratings for Dr. Elizabeth Hay

4
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

I have been a patient of Dr Hays for over 25 yrs and I am more than happy with her level of care I have received and I would recemmend her to anyone seeking exceptional treatment.

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flag | Submitted July 28, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient for three years and it has been one of the best experience ever. I wish all physicians can learn the way she and her staff operates.

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flag | Submitted June 15, 2016

4
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Dr. Hay gave me the exact perfect prescription to cure my diplopia,I no longer wear prism lenses!

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flag | Submitted April 18, 2016

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

found whole experience insulting. Just pushed through tests, no explanation. She had a nurse tailing on her heels, not sure if she was taking notes? I think worse of all was every visit was treated like first! Just seemed like she was paying for new office. Felt uncomfortable form start to end.

Was this rating useful? 1

flag | Submitted March 28, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great staff, great care!

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flag | Submitted March 23, 2016

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Very competent Dr and staff. The appointment time is 2 hours. I am usually finished before the 2 hours. When i was first referred, I was seen 45 minutes latter. Because i was seen almost immediately, another patient was probably late. That is why I never complain about a few minutes. It's better to have good vision than to be on time.

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flag | Submitted March 20, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Well equipped clinic. Pleasant competent staff. Very skilled doctor.

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flag | Submitted February 18, 2016

4
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The staff is friendly and quite competent. I received what little information about my condition from the staff as Dr Hay was much to busy to discuss my condition or even make a recommendation to me. Questions about my condition and treatment were vaguely answered, she didn't like me to write anything down and she even stated to me that "it's a long process we don't want to give out too much information at once" and I overhear her saying "poor soul" to another patient who was asking the staff questions about his condition. No treatment plan was discussed with me. I asked to transfer to another doctor which stopped her from doing the treatment scheduled for that day stating another doctor might not think it is necessary. I went to a new doctor who spent 20 minutes clearly explaining my condition, the treatment plan and also recommended a plan to get to what is contributing to the condition. The difference is like day and night. And instead of the usual 2 1/2 - 3 1/2 hour wait at Dr Hay's I was in and out in a 1/2 hour appointment (including treatment). Perhaps Dr Hay should think more about her patients care and treatment than about the all mighty dollar! I have to pay for my treatment but my eyes are worth every penny of the care I am now getting!

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flag | Submitted January 24, 2016

5
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Friendly professional staff and Dr. Hay is great in the whole process of diagnosing and explaining your situation

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flag | Submitted August 21, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Hay is an amazing lady. She is highly respected by surgeons and colleagues in Canada! The complaints of waits in her off ice are silly as after having 8 eye surgeries, I at least recognize that eye appointments cannot happen immediately. Congratulations to Dr. Hay and her staff for all the work they do. Dr. Hay has a direct link to Drs. Mayberly and Mah in Vancouver and they too are simply amazing and perform many near miracle operations

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flag | Submitted August 4, 2015

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Dr. Elizabeth Hay's Credentials


Facility Affiliations


Accepting New Patients

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Biography

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Languages

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Education

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Other Specialties

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Areas of Expertise

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Awards & Recognitions

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Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
United Healthcare

Top Urgent Care Centers in Nanaimo, BC


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