Ratings for Dr. Randi Izen
I have always been well treated by both her and the staff. She answers to my questions in a clear way and addresses me to the specialists when needed. She delivered my son and saw me through my pregnancy and I like that she never made me feel unnecessarily worried.
I see Doctor Izen up to twice a month. She never treats me like, "oh here she is again". I'm on pain medications that require my the frequent visits. She doesn't act superior, she listens and I'm blessed to have her as my doctor. The receptionists do their best to fulfill my needs and fit me in, even if it's booked up.
I was suffering from severe depression.. She had absolutely no idea of how to help me. I did not want to see a psychiatrist but would gladly have seen a psychiatric nurse or counsellor. Dr Izen knows my wife from her work at BC women's (but not very well) and after my last consultation with Dr Izen she approached my wife privately and asked "how do you manage to live with that". That is an ill 51 year old father and husband, A human being. A former research chemist with BP with a research degree and a bucket load of publication and, lately, a world class teacher. A good father and a husband that loves his wife. Not a "that". The kind doctor then went on to tell my wife about another of her patients. A 72 year old woman who's husband also suffers from depression and who wishes she had left her husband 30 years ago. What a delight you are doctor Izen. perhaps it is because I am a man and don't have the parts that delivers cash into the doctor's bank account? We have returned to Scotland so I can get the medical help I need and temporarily separated (living with a depressed person is stressful) so my wife can de stress. I have no words to describe this doctor. If you are male run a mile.
I love dr izen. Ever since she has moved offices her new staff is AMAZING. so helpful and gracious. the comments about her passed staff are correct but now outdated since she moved. I have been going to her for about 10 years now and she always takes time with me. Never rushes me so if she is late getting to me I don't care because I know she is giving everyone the same great service she gives me
I like doctor Izen very much her receptionist is terrible though. She is rude, condescending and down right aggressive. I cannot believe she is able to keep her job. I have complained but she remains. Doctor izen is practical and helpful and I feel I can trust her knowledge. I only question her staffing choices.
Receptionits are the worst on the phone. They treat you like an irratatant. They can be rude and cold as well as ask intrusive questions. Reception its your job get over yourself. Dr.Izen is nice enough and efficient. But definately feel like just another patient on the assembly line.
Dr Izen is one of the best doctors I have ever had! She doesn't sugar coat things, which is perhaps what maybe others can't appreciate. Her staff are helpful, even when it's busy, and they always treat me with compassion, respect and care. They really do go out of their way to help me. I have seen her for years and highly recommend her, if you are lucky to get in. I feel very fortunate to have found her when I did since there is a shortage of doctors in BC. I trust her completely and find that she never rushes and always listens to my concerns, plus she has great sense of humour, which is needed.
Dr. Randi Izen's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research