Ratings for Dr. Jane D. Kraft
I have seen Dr Kraft for years and she delivered my child. I like her very much. The office staff however at the main st location were rude and unprofessional It was only because of Dr kraft I continued to go. I should have said something about staff but didn't. Now she's at a new location on Franklin st. But they called now and rescheduled us with a different dr that day ? Don't know what's going on...?
I stopped going to this office after a member of the office staff blatantly violated HIPPA law by giving out my personal information to another person. Additionally, this same staff person was cold, bluntly rude, and yelled at me over the phone for not being able to fit in an appointment when they were open. Dr. Kraft is businesslike and cool, and did not respond well to anxiety I experienced regarding my care. Also, she did not seem knowledgeable about my specific needs in light of a physical disability.
Unless you have the first appointment of the day, expect to sit in the waiting room for at least 30 minutes, they seem to overbook appointments. Then you will be in an exam room for 10 to 15 minutes before the doctor sees you. The walls are thin and you can hear what is being discussed in other rooms and/or the office, which is very disconcerting for a place where privacy can be an issue. The doctor is often sarcastic and doesn't seem to appreciate it when women do research on their own and ask to try different options other than "standard of practice". Getting information from the office staff is like pulling teeth. They are not always friendly, one in particular can be downright unpleasant. OK for routine/annual care, but for anything else I would recommend going elsewhere.
Dr. Jane D. Kraft's Credentials
Accepting New Patients
- Albany Medical College Of Union University (Grad. 1990)
Areas of Expertise
Awards & Recognitions
Publications & Research