Ratings for Dr. Aida Crosthwaite
I have had her as a doctor for many years and found her awesome..... She is a compassionate, caring person, and is updated with education in the medicacal field. I find the staff very hesitant on answering phones though. Especially when making appointments. But when you arrive the staff is coutuous.
Dr. Crosthwaite is a very professional, caring individual. She is very quick at arranging appointments which are needed. She sends you to the best Specialist in the field of your illness and arranges it quickly. Yes, sometimes there is a wait in her office, but I don't think there are many Dr. offices where you don't have to wait. She will also take the time to speak with you if you need to and she will listen, which is most important in todays world. She is an EXCELLANT doctor !! who cares about the well being of her patients. Would never go any where else. Her office has a complete health care team and for me and my family and friends is the best in this city.
Absolutely sick and tired of the unnecessarily long wait times, regardless of how early you are, you will wait at least an hour, hour and a half at best. Something as simple as their open times, the office staff are completely incapable of handling their own set times!!! If the office is open at 8 o'clock, someone please explain to me why at 0822 and counting the phones are not being answered?? What is the point? Wednesday and friday they are only open half days, and the rest of the time they dont answer their phones til they feel like it. Are they operating a bank? No, they are operating a family practitioners office and need to act as such. Also, if I come in with more then one complaint, dont you dare spew your opinion on me about how pts with multiple concerns is the reason why you're so slow and late, because thats your job lady! Excuse me, but I will not be making multiple appointments when we can cover it in one, the only one that benefits is your pocket book.
She has been my doctor for 10 years - she is truly a wonderful caring human being & very knowledgeable...will always seek the help of a specialist if she is unsure. Her staff is fantastic has remained the same since I've been a patient (for the except of extra staff hired to accommodate her growing practice). Proves she must also be a great employer. You will wait, but she is worth it. Warm & friendly environment, she & staff know their patients by name & you don't feel like a "number".
I had this doctor when my daughter was born, her lack of knowledge and information regarding infants was scary.....she is very opinionated and i felt not very interested in what the patient has to say.....I also had her co partner dr derubis during my pregnancy.....if I had to make a choice he would definatlely be the better dcotor....caring and informative........I swtiched to another doctor office however had I had Dr Derubis as my doctor and not just my obstetrician I may have stayed with that office..
The wait time is always long which is reflected in the Doctor's rushed approach to dealing with patients. Limited time with the doctor makes it difficult to fully communicate and understand any health issues. Most often the patient is referred elsewhere.
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