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Rate Dr. Mary N. Scanlon
Dr. Mary N. Scanlon's Ratings
I met Dir. Scanlon once and absolutely loved her. However her front desk, often known as the face of the Dr. is horrible. It’s been 6 mo. since I’ve seen her and I needed to come in but was unable to make an apt.
I called received a pleasant greeting and was asked to please hold. I held for 6 mins, no one ever returning to the phone to acknowledge they knew I was still there. I hung up and called back getting only Hold please, No please don’t put me on hold I’ve been there for 6 mins I need to make an apt, and I got dead air, I was on hold once again. I called back 3 more times even from a different phone and was very unprofessionally put on hold. Exact words were “ hold.” Never even mentioned the Dir. name the last time I called making it a total of 5. There are too many Doctors in S Fl. To deal with such rudeness, sorry dir. I’m moving on.
DR Scanlon is a good , efficient, personable doctor. Her staff, however is a nightmare.
I had to leave without seeing her today, after waiting 5 weeks for my appointment.
I'm looking for a new doctor.
Dr. Scanlon is phenomenal. I have never been to a more caring or compassionate doctor. She treats the whole person and makes you feel your health concerns are valid and of utmost concern. I trust her knowledge and judgment implicitly and am thankful I found this incredible doctor.
Dr. Scanlon is a great doctor, her staff needs some work, often rude! If you can get past the front office without getting so angry you walk out, well you have found a great doctor. She is very knowledgeable and extremely thorough.
Absolutely the most incompetent staff I've ever encountered. Dr. Scanlon needs to find new people to book her appointments. All my ratings are based on the horrible service I received from her staff. They would do well working for comcast.
I just had the absolute worst experience today ATTEMPTING to make appointments for my children for six weeks from now so that they could have school physicals. Not only was I hung up on twice by the receptionist, when I asked to speak to a a manager (Jane) she was completely unwilling to assist me. I am asking for appointments six weeks out, and she can't assist because "there are to many new appointments". How about not accepting new patients when you can't accept appointments for EIGHT WEEKS! When I asked her if the doctor knew that they were literally turning patients away she said that the doctor was aware, NICE. Spare yourself the misery of even trying to go to this doctors office and pick someone else. The staff there are rude, and unhelpful. PICK A DIFFERENT DOCTOR!!!!!!!!!!!!!
You found a lump on Pam’s neck and after tests you ordered, on Friday June 6, you indicated this nodule on her lymph node, needed to be looked at by a specialist. After researching, Pam called your office with a specialist name, Dr VS Sundrum, and was told it would take 3-4 weeks for your office to complete the referral paperwork! After a call to Humana, I learned the delay was from your office not the insurance company. Another several calls this week to your office staff to try to move the process up, they indicated there was nothing that could be done and that 3-4 weeks for a referral was not only the best they could do but that “everyone waits 3-4 weeks for a referral to a specialist”. How ridiculous is this? A patient finds a lump that could be something serious, including cancer, and the doctor’s office nonchalantly tells the patient sorry, it will take us 3-4 weeks to get our paperwork done before you can schedule a visit with someone who can address the problem.Not good
Every time I say the words "Dr. Mary Scanlon is my doctor." my face lights up. She is a summer breeze and a "white tornado" all in one...greets with a hug then whips right into action. Two years ago Dr. Scanlon helped me through a severe case of shingles and for that alone I nominate her as "Physician of the Millennium". If you have ever had shingles you know your only hope for relief of the screeching pain is your doctor. Dr. Scanlon came through for me when no one else could. I grew up in a small town where doctors made "house calls". When the doctor came to my house, I knew I would soon feel better. That is exactly how I feel when Dr. Mary Scanlon breezes into the examining room to meet with me. Every doctor in America could learn from Dr. Mary Scanlon. She is all about caring for, listening to, communicating with and knowledgeably treating her patient. I feel like I am her only patient and I matter. -buttons-
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