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Ratings for Dr. Dan McGillivray

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I HATE PHONING THESE PEOPLE!!!! I WISH THE DOCTOR WOULD READ THESE RATINGS! HOW IT POSSIBLE FOR A DOCTOR'S OFFICE TO HAVE THE PHONE OFF THE HOOKK!!!! THE WORST SERVICE EVER

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flag | Submitted May 16, 2017

1
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

Very difficult getting though when calling; continually busy tone. One day called 21 times to schedule an appointment without getting through.

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flag | Submitted May 16, 2017

1
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

I had one cataract surgery last September an the second one this April. I am totally happy with Dr. McGillivray's knowledge and professionalism and felt he displayed a caring attitude. However, I have to agree with some of the other peoples comments that the front desk staff is rude and really don't seem to care. The wait time on several occasions has been over an hour and it is true, it is very hard to get a call answered by them. It's not impressive at all. I wonder if the doctors in that office know how many people are complaining.

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flag | Submitted April 30, 2017

2
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I was an emergency patient who was given an appointment for the following day. From the get-go, not impressed with the front desk staff. Abrupt, minimal eye contact, verging on being rude. Not welcoming at all. I foolishly asked who this person was giving me directions and being physically intrusive. I was told " I'm Dr. McGillvray's nurse ". A name would be nice. I work in the health care industry. I introduce myself to my clients or if I am assisting someone else. I was fit in at the end of the day so I expected to wait. I watched as Dr. McGillvray went from room to room, seeing each cataract patient of the day, post surgery. I observed him to be quite personable with everyone. When he met with me, charming, funny and knowledgeable. I went half an hour later to the hospital for my procedure. Answered all of my questions. I am happy to return to see him, not the front desk.

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flag | Submitted April 13, 2017

2
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Dr. MacGillivray is excellent. Friendly, knowledgeable, answers all questions. His staff, however, are very rude. And, as everyone else has said, expect a long wait. For a doc as good as he is, I don't mind waiting. I do, however, wish to be treated with more courtesy by his staff. The techs are super, also.

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flag | Submitted March 27, 2017

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Both my wife and I have been twice to Dr. McGillivray. Excellent manner, superb knowledge, answered all our questions. Explained everything. We were both extremely pleased at what could have been a very stressful situation

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flag | Submitted February 19, 2017

2
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

This surgeon said that I have a cataract. He said that it would cost me $250.00 for a IOL eye scan and then 8 months later I found out that I could of had an A- Master scan which is insured by the government. He never told me that and does he tell his patients that? Waiting times in his office are very long at times . He said that I have to wait 13 months for surgery and I as now have 5 more months to wait. Funny thing is that I had ran into 2 of my friends in the last 2 weeks and they both have cataracts. They are seeing Dr Singer and their surgeries and eye scan are less than 3 months. Take note that cataract surgery can become expensive mainly for low income people with no medical coverage. I will need to purchase 3 different types of eye drops for before and after surgery and have to pay $125.00 out of my pocket. I feel people should do some research on cataract surgery and focus on how much it would cost. Mainly people who are on low income and have no coverage

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flag | Submitted January 27, 2017

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I would highly recommend this Doctor for cataract surgery, he is a very competent and knowledgeable

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flag | Submitted December 14, 2016

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

superimposes his own wil lon patients definitely do not recommend this dr

Was this rating useful? 1

flag | Submitted November 3, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I had cataract removed recently, and each time I have had conversation with the Drs receptionist, she was rude and had a sense of " i could care less !" Be prepared to sit in the waiting room well past your appointment time. Your time is of no importance to the Dr or the staff ! Trying to reach the office by phone is useless, because I have seen the receptionist lay the phone on the table beside her for an hour, so no one would bother her. Read the other comments people have left. I wonder if Dr McGill. has read them...guess not, or her would replace his receptionist who are useless !! Find another office to attend, I know I will be !!!!!

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flag | Submitted September 1, 2016

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Dr. Dan McGillivray's Credentials


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