Ratings for Dr. Ralph Zabel
D.r Zabel is a highly skilled surgeon. I have just had my second surgical cataract procedure with him. In our initial meeting he discussed with me my options for intraocular lens's and we settled on the symphony lens. In less than 2 days after my final procedure I was able to read without corrective eye wear for the first time in almost 30 years. It is truly amazing. If you are looking for a knowledgeable doctor with skilled surgical hands Dr. Zabel is the one to see.
This was the worst quality of medical care I have ever received. This doctor was short, rude, unconcerned with my problems which I still today have almost 3 months later (constant eye pain, persistent bright glare, poor focus and distorted vision when I turn my head on a 45 degree angle). Some of his staff is very rude and unhelpful and I had to almost fight my way in to see the doctor to ge my painful eye looked at. When I told him he that was not very accessible he refused to accept it and finally raised his voice at me and had me in tears. He asked if it would be OK for a student resident doctor to come into the room, but never said the student would be doing the operation, which the student did to my complete surprise. Had I known I would have refused permission. I am convinced the operation was botched from the start as I still have exactly the same problems as the day of the surgery. I am now so dissatisfied, disappointed and discouraged at the unprofessional and uncaring manner of this doctor and some of his staff that this week I cancelled all further appointments with him and have arranged to go to another specialist. I could never recommend Dr. Zabel to anyone, I guess you'll be OK as longas there are no problems but God help if there are. my experience could not have been worse. I have also cancelled all appointments with the optometrist who referred me to Dr. Zabel who also would not take my complaints seriously and who seems to have a conflict of interest in sending his patients to Zabel. This is the same optometrist who cleared me to have my second eye operated only after a week after my first one, somethinng which I refused to do because my first eye was working and today is still a complete mess. On the whole a disastrous experience. Do not use this doctor.
Dr. Zabel was amazing. He is humble and very skilled in what he does. During the surgery he would thoroughly explain each step that he was about to perform, and his confidence and calming voice would reassure me throughout the procedure. A big thank you to Dr. Zabel and his surgical team! Loved the high-five at the end!
Dr. Zabel is a great surgeon. He changed my life. He was very attentive to my needs and he recommended very good tests to select the proper lenses for my difficulties. I had several surgeries to my eyes before but only Dr. Zable was able to improve my vision. I do not know how to thank him properly. I recommend him highly. He is one of a kind in Ottawa.
Very poor people skills. Poor communication. Very sharp and short on explanations. Limited patience. Not pleasant overall. Surgery gave me a new problem that time will heal... When? He had no reassurance for me. Very let down.
Dr. Ralph Zabel's Credentials
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