Ratings for Dr. Pat Marshall
Patient for 31/2 years. Referred by GP due to family history of high cholesterol. Dr. Marshall has been very thorough, given me much literature to educate me to do everything I can to try to improve cholesterol levels. Staff member Jennifer very friendly and efficient.
I love Dr. Marshall. No, he's not bubbly and sweet but he's GOOD. Another endocrinologist told me my problems were 'all in my head' but Dr. Marshall did further testing and proved I had thyroid issues and treated me successfully. He not only takes into account my test results but my symptoms as well - which the other dr chalked up to 'post partum hormones'. If you want a Doctor who will give it to you straight and not patronize you, he's the one!
Saw this doctor for a few years and decided to get referred elsewhere out of frustration. His treatment modalities were woefully outdated.. and his office hours were terrible. By the time I left, he was working three half days a week (and for appointments, he often ran 45 minutes to an hour late). Retirement time yet?
I agree with all previous comments, both positive and negative though need to add information. Initially Dr. Marshall was most helpful, but on my second visit he indicated he would take several actions to get more information and get back to me. I never heard from him again. I asked the receptionist to ask him to get back to me which he did to say he would make a referral to a surgeon which he never did. A phone call to the receptionist for clarification produced a curt answer, "nothing in your record so you must be mistaken". I phoned back after checking my notes and this time she did find his notes about checking further and the referral. I asked her to check with him. She then phoned back directing me to consult further with my family doctor, not him any further. I was left aghast.
I am afraid I never even got to see Dr. Marshall. His secretary told me if I got a referral by my doctor, I could see him in a couple of weeks at the longest and maybe at the hospital on the next Wednesday. Well, I got the referral sent over and waited 2 weeks to hear back and when I didn't... I phoned. His secretary was so very rude and totally changed her tune. Maybe Dr. Marshall is a great doctor... but I will never know since he hired a horrible mean secretary with way too much attitude which has to be reflective of who Dr. Marshall is
Dr. Marshall has been my 'endo' for about 5 years. We have had some ups and downs. I see him because I have type one diabetes. Generally he assumes that because I am university educated and well spoken that I do not need the medical jargon broken down and that I don't require much attention. This has been challenging in some instances because I have a BA not a BSc! He has always acted in my best interest and listens to my concerns regarding the number of pharmaceuticals I am taking at one time. I personally like how Dr Marshall is straight forward and blunt. I don't need a doc who beats around the bush. He is always on top of new therapies. He is very supportive and encouraging of a healthy lifestyle. Yes his office is very busy. Come with a book, or take a nap on the comfy leather couches...overall he's worth the wait.
I have new seen Dr. Marshall many times as I went through Thyroid cancer. For those who are worried about having a bubbly, "feel good' doctor, go somewhere else. If you want the best, go to Dr Marshall and get over his quirckiness. My condition was originally misdiagnosed as benign and Dr Marshall didn't like the pathology report so he pressed and had the samples sent to UBC for tests and came back as cancer. He then treated me by looking at test results and took into consideration how I was feeling. He does talk into a recorder at points which is helpful and provides transparency as you get to hear what he is telling other doctors. I would highly recommend Dr Marshall as he is up to date on his specialty, not afraid to get a second opinion and has a vast amount of experience to draw on. As for Marilyn the receptionist, she is fantastic, caring and very effective. She facilitated many 'rush' elements to my treatment while being extremely patient with me. Overall simply EXCELLENT
Dr. Marshall diagnosed and treated my thyroid condition after nine years of being told nothing was wrong. Our daughter started with simular problems and with the family history he took her on and diagnosed her as well. We've both had successful thryoid removals done thanks to his expertise. We like the fact he dictates to your doctor while you are sitting there so if you have any further questions he is glad to answer them for you. Thanks Dr. Marshall you are the best! Marilyn you are one of the most professional, compassionate receptionist we have ever dealth with. Thanks for providing A++ service
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