Ratings for Dr. Fraser Noel
I've ben going to Dr.Noel for the past 15+ years... I have just recently have asked for my file to review my information... It has come to light that I've had Chlesteotomia in my right ear since 2011 visible through my eardrum, it is now 2016 without mention from Dr.Noel about this growth. Also through my records, there should have also been discussion relating to reconstructive surgeries to improve my hearing loss.... I have been trying for the past 15 years to have assistance for pain as I've had multiple operations causing nerve damage and continual pain. After 15 years I have finally had an appointment arranged for to talk to someone about managing my pain.
This office is great the staff are very helpful. The Doctor is very thorough, and cares about the patient's needs. I highly recommend this office.
October 2015: The receptionist was pleasant - the young lady she was training was even more so. No problems there! And they immediately advised me that they were running late, and asked what I would like to do about that. I went shopping for an hour (not hard in that area of town!) On return, I was seen promptly. Dr. Noel is very professional, explained my issues clearly, and listened when I spoke. I had no problems with him - he's not warm and cuddly, but I didn't need that. I needed a specialist/surgeon. I thought he was fine and appreciated he took time for me.
My grandpa was referred to this Dr. and I will never recommend him to anyone! On our first visit we saw the locum for Dr. Noel and she was amazing! The second appt with Dr. Noel was terrible. He might be alright, but the fact that we saw him 45(!!!) minutes past the actual appt time (I mean come one, your office is downtown, why should I worry or pay extra for the parking?!) was a big no-no for me...and some of his comments were a turn off too. Rude, late - no thanks!
Terrible staff, terrible doctor, no sympathy, and they don't care if you need help immediately. I was having some serious issue, and staff refused to help by saying to go in hospital, there is nothing they can help. I would recommend to see someone else.
In reading the other reviews, it appears that the Dr. is good, his staff not. I have not been yet, but his staff were rude and officious to me on the phone when confirming the appointment that my MD had set. We'll see what my review is after meeting with the Dr. Ignore the star ratings for my impression except for that of the staff. I had to select star ratings just to post.
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