Ratings for Dr. Carolyn B. Hendricks
I found Dr. Hendricks to be exceedingly cold. However, I thought, if she's knowledgeable, that's what matters most. Later, I found a number of her answers to my questions were incorrect. Though, I lost confidence in her, I continued because I didn't want to change doctors in the middle of chemotherapy. I have never complained about a physician before, but going through cancer is bad enough without being made to feel like an idiot. It's even more difficult if you have no confidence in your doctor and are made to feel like you're not worth her time. Everyone else on the staff at MOA were fantastic and highly professional. They have great procedures in place. However, you must have faith in your doctor and be able to ask any questions without being brushed off. Communication is key to your treatment and outcomes.
My wife was treated by Dr. Hendricks for more than two years, and I accompanied her to most of her appointments. We found Dr. Hendricks to be personable, empathetic, helpful, well informed, and highly professional. She clearly explained the meaningful implications of labs and scans and laid out the options available to us. My wife eventually succumbed to her cancer, but Dr. Hendricks stayed with us the whole way, including after we entered hospice palliative care. My major criticism is with the office's telephone tree: everything involved a call-back. Staff sometimes appeared to be a bit jaded or callous, especially in the way they conducted high-volume telephone calls that resonated through the whole waiting room. Roof for improvement there.
I do not recommend going to this doctor. I visited her for a consultation due to a genetic mutation. She was 45 minutes late and very dismissive of my questions. She even gave me incorrect information for three different questions I asked her which a later oncologist actually provided the correct information for me. I know two other patients that consulted with her on their cancer and did not move forward with her.
My mother was treated by Hendricks for two years and honestly was given a ton of wrong information and was not treated properly. My mother passed away after 2 years of treatment. I would never recommend Hendricks to a friend or family member if they developed breast cancer. Aside from not treating or suppressing the cancer at all, her beside manner is absolutely terrible and she made it very clear that she doesnt have time for her patients aside from the appointment time allotted (and even that felt like she was just trying to get out of the room as quickly as possible.) Her ego didnt allow my mother to question her about any of her techniques without her getting upset and then making my mother feel terrible for even asking. My mother shouldnt have had to feel stressed about talking to her doctor....the cancer was enough stress.
I left the office sobbing after the 4th visit. She was fine until this visit where she was arrogant, dismissive, and down right angry. She talked too much, didn't listen at all - she completely ignored the reason why I was there - too busy with her own agenda which was that I had some horrible genetic disorder - no facts, seems like the disorder is a recent interest of hers. When I asked about going off tamoxifen, the reason I was there, she responded with, "Just do whatever you want". Really? Why even see a doctor then? She may be brilliant but she should never be in front of people. Do not go to her - having cancer is stressful and you do not need the added stress of this doctor. My low knowledge rating is based on her "knowledge of me" She asks no questions and assumes she knows about me. She does not and never will as I am getting a new doctor.
Dr. Hendricks is very cold and uncaring. When I attempted to follow-up with her on some complications following chemo treatment with her, she provided no help and was very unprofessional. I am sure she is very knowledgeable, but lacks the ability to show love to patients with a life threatening disease. This only adds to the stress that patients have during this challenging time.
I saw Dr. Hendricks after my surgery for an early stage BC. She made me feel like I was being interrogated for a crime, simply because I shared with her some concern about the pathology report after the surgery, which was brought to my attention by my primary care doctor. Instead of responding to my concern in a professional manner, she kept asking who told you that... why are you asking... where did you get ths information...etc. I felt like telling her she looked more like a rude investigator than a doctor. I agree with a others that she does not act in a professional manner when it comes to other opinions. After my first visit I did not want to see her again. Find a doctor that is kind and respectfull of you and your opinion about your body and not dectate you what he/she thinks is the only way, applying 'one size fits all' approach. Best of Luck.
Things went well with Dr. Hendricks until I got a 2nd opinion which in some ways disagreed with what Dr. Hendricks was recommending. Dr. Hendircks became angry when I tried to discuss this - to the point where I felt embarassed for her. (When there is a difference of opinion the alternatives should be calmly discussed.) Other incidents followed. Needless to day I have moved on and am much happier with my new doctor. All in all I agree with the post below. I found her to be difficult to deal with and arrogant and the overworked staff only added to an already problematic situation. Additionally one of my other doctors sent me to a genetic counselor, from this meeting I learned that Dr. Hendricks did not fully consider my family history.
Dr. Carolyn B. Hendricks's Credentials
Accepting New Patients
- Johns Hopkins University School Of Medicine (Grad. 1985)
Areas of Expertise
Awards & Recognitions
Publications & Research