Ratings for Dr. Cilliers Marais
I met Dr.Marais as a walk in patient at his clinic. He was very friendly and helpful. I just got a phone call from him tonight at 9:45 to check on me and see if I was doing ok as he had just got my results back from the tests that he sent me for Saturday. He was concerned and wanted to make sure I was on the correct ones. My own family doctor has never done this and I truley appreciated his care and concern.
Dr Marais was my Doctor during my pregnancy and delivered my first baby. During my visits I found he was very knowledgable and took good care of my baby and I. However, when it came time for delivery I feel he fell short and didn't meet my requests for birth. I felt he was always in a rush, both during appointments and during the delivery. I really wanted delayed cord clamping after my baby was born, but that didn't happen and I am disappointed. He was always behind in the office, which wouldn't bother me if I didn't feel like my appointments were always rushed. I also found the receptionist rude at times. Although I was happy with his medical knowledge, I wouldn't use him again for future pregnancies.
After seeing Dr. Marais for 18+ great years I no longer care how helpful, knowledgeable or any other positive thing he may be, there is no way I would ever return if his miserable wife is still there, She is easily the most arrogant, snotty and rude human being I have ever met in my 60 years. One year ago this little princess verbally attacked me, insulting me numerous times and I'm almost certain she tried to slap me in the face. If I didn't like waiting for 10 invisible patients to be seen first, then I should 'get out'. I was told twice that if I didn't like her attitude then I was free to leave to see another doctor. There was more but by then it didn't matter, this woman is insane. The BC College of Physicians and Surgeons after hearing all of this, with no names used but my own so far, told me that I had a moral obligation to complain officially. I simply didn't then or now have the energy and my depression nearly got the best of me soon after. I think I got in about 6 words, it's difficult to speak when your chin is on the floor. Every word of this is true, I sincerely wish it wasn't. I know I'm not the first to witness this and I have to wonder over how many other patients this sick person has hurt. There can be no chance that Dr. Marais is unaware and doesn't know what his vicious wife is doing. So far this has cost me one awful year of my life, half of which I can barely remember. For me serious stress always = serious depression, it's ironic that I was there that day to get help dealing with the depression I normally lived with
Dr Marais is one of the best doctors I have had. I travel from North delta to see him. He has always been helpful with my health problems and more recently has been very supportive as I deal with a workplace back injury and try and move forward with disabilities in a new profession.
Dr. Marais it a carring Dr. He is always listening and also my kids love him he always has a lollipop for them. He takes the time to listen to you and also will ask you about your family and how they are doing. He is a true Dr. And loves his work.
I cannot recommend Dr. Marais - he is nice and friendly but when it comes down to doing his job - delivering a baby and following he fell extremely short. He ended up not having the right files at the hospital for me, he never ended up delivering my baby boy. And when he came to visit me after the birth - he dropped off a pink doll - knowing the entire time I was having boy. I just felt like a number to him and he didn't bother to care about the details.
After reading the previous comments I can honestly say the receptionist has never been rude to me or my son, and in fact my son and I loved her, but haven't seen her in a while (long brown hair) she always remembered our names when she saw us! The new one there now was very helpful in offering another Dr in the clinic to see if I was in a rush instead of waiting 1.5hrs with my one year old. It takes long to see him because you get the extra care and attention. He doesn't look for the easy fix. We recently changed Drs to him last year as mine retired -and there are a million great things I can say about Dr Marais - #1 was helping with my preemie son after he came home from the NICU. He made sure we came in every week to weigh him to make sure he was growing properly and that he was eating well and also things for myself that my previous Dr failed to help me with - proper migraine medication especially! As a nurse myself it's great to be fortunate enough to have a family Dr at all as we will only go to the ER if it is an actual emergency (and would rather not go to a walk-in clinic). Dr Marais is exceptionally knowledgeable and we're so lucky to have him! Thank you! Cindy
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