Ratings for Dr. Brent Nickolaychuk
This has got to be the best orthontist office in the city!! Brent is such an amazing doctor and person ! He explained absolutely everything to me and made sure I didn't have any questions before he left and also talked to me like a normal person! He made sure to tell me whatever I chose was great and that he wasn't going to push me to go a certain way either (braces vs invisalign) His whole staff was so friendly and welcoming as well! I would recommend this place to anyone interested in getting their smile fixed!
First off I want to say that as parent of a teen I have myself had braces at one point of my life, SO I understand more or less what all the stuff going on. That being said with all the technology things have come a far way since I was a teen in braces and I am very impressed. My daughter has had her braces now for 4 months and a few days and the difference of before and after at this point is amazing. I have never had any issues with booking appts. the wonderful ladies at the front are always most helpful and do there best to accomidate my schedule. I also have no issues with any emergency appts ever. My daughter needed a wire trimmed I called yesterday in the afternoon and she was in today for 8 am we were out of the building by 8:07 am. and I got her to school on time...that alone deserves 5 starts (my teen probably wishes they took longer here lol) as I read through other reviews it would be nice to have direct billing to the insurance but oh well maybe in time that will change. I have read the reviews of others saying they didnt like the fact of paying up front.... well even when I was a teen I remember my mother paying a large sum up front then payments before I walked into the office. So I am guessing its the same. I have not had any issues with anyone in that building being rude, unlike other offices I have been to. You can honestly tell when staff is treated fairly by the boss it truly shows and carries over to how customers are treated. I also just want to say that no matter what question I have ever asked it has always been answered with extreme professionalism no matter if it was Dr. Nick or any of his staff. Now We have only been here for 4 months and I am super impressed I will do another review mid point or at the least when she is getting her braces off to see how the entire experience is but if things even remain the same as they have so far. I am one happy customer :)
Dr Nick did a fantastic job on my daughter's teeth. His staff was very helpful and pleasant. You are greeted with a smile and a warm hello. Although nobody wants to part with their money, the payment process was painless and professionally done. Excellent results. My daughter has a beautiful smile and is proud to show it off. I would recommend Dr. Nick and his staff to anyone. Very satisfied.
Nice office, punctual but very difficult to get an appointment in a reasonable amount of time if rescheduling is needed. Found this lack of flexibility very frustrating To be rescheduled 3 months later after having paid in full in advance is unreasonable
My daughter had her braces on for 18 months. She now has retainers. Her teeth changed very rapidly and we are extremely pleased with the results so far. Dr. Nick is very personable, knowledgeable and put my daughter and myself at ease very quickly. He answered all my questions and we never felt like we were intruding on his time or that our questions were not valid. We would recommend him and his team and we wish that he was still available to us in the south end of the city. As for the price, I would say for the total experience and results, well worth it.
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