Ratings for Dr. Dale Gray
Front staff are nasty. They don't answer the phone nor do they call back. They don't leave messages when they call. When face to face they are better, However, phone client services are truly lacking. Dr Gray is brilliant, compassionate, and very skilled.
I just saw Dr Gray last week and she told me that I didn't have to see her every year but every other year. I couldn't believe I have seen her for 5 years already. She's professional and caring, always made you feel comfortable. She listened to my issues and showed her care. I would not recommend her more. Thank you Dr Gary.
Dr. Gray is amazing in every way, very knowledgeable, approachable including the staff led by Annie, who is also courteous and very helpful. The doctor herself treats you as a person and not a number. I'm very fortunate to have her as my doctor.
Dr. Dale Gray has been my ophthalmologist for many years. She and her staff are very professional. friendly and sensitive to patients' needs. The team led by Annie is very efficient and the fact that the staff have been with Dr. Gray long term, shows that the practice is well-run. Dr. Gray is very knowledgeable and thorough, instilling confidence in her patients. While wait times are understandably long, once one is in Dr. Gray's examination room, she is totally focussed on her patient and you never feel that she is rushed for time. Her examination is thorough and she takes time to explain test results and answer all questions. I feel very privileged to have Dr. Gray as my ophthalmologist.
I have been seeing Dr Gray for 10 years. She has had the same staff which certainly says something about this medical practice. I totally understand when wait times are longer than expected and plan in advance. All the test take time and she is very thorough. When leaving messages I have always had my calls returned. Dr Gray treated both my elderly parents and she was exceptionally caring and respectful of their conditions
Have gone to Dr. Gray for years. She is the best, always tells you if a certain test will cost you. I have diabetes, so I need the best testing to be done for my eyes. Always tells you if OHIP will not cover, you are not forced to have this testing done, your choice. Have always found the staff excellent, and efficient. Yes, you do have to wait for quite a while, when I know I am going there I just plan for more time, this also happens at Medical Doctors offices.
Dr Gray is an excellent Doctor. She is extremely knowledgeable , meticulous and caring. She is supported by an By a very efficient team headed by Annie and Esther.They are always very helpful and make sure that all tests are done and appointments scheduled. I cannot understand the negative comments. My experience and that of a few patients I know who come to this practice is the exact opposite. We feel so fortunate to have a doctor and team of this exceptional caliber. Yes you do have to wait. That is the price if everyone is to be seen by the best!
Dr. Dale Gray's Credentials
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