Ratings for Dr. Richard Bains
I did not like the staff at the desk. She was rude and not helpful at all. Waited a long time. Wanting money up front as procedures not explained well. Every person at the desk had issues as I sat for hours waiting. I'm also a RN and was disgusted with the amount of extra money people had to pay and how they were treated. A total scam!
I had surgery a year ago now with Dr. Bains in London. I just had my first yearly check up and I am still doing fantastic. All I can say is that I am so glad I had surgery, I am free of contacts and glasses and wished I had done it sooner. The staff were wonderful, always available, helped to answer any question you had, and completely put you at ease on surgery day.
This has been the most amazing and unbelievable experience, yet! Dr. Bains professionalism was excellent; he walked me step by step throughout the procedure, assuring my understanding and calmness while resting in the bed. Dr. Bains not only assures that surgery went as expected, but also makes sure that recovery and post-surgical care are satisfactory. He definitely cares about the patient and their well-being, and even more so knowing that he had the surgery in the past. The service at the clinic is impeccable, the staff and atmosphere is great. Being contact lenses-free and glasses-free is such a rewarding feeling. Is hard to believe that in such a short procedure your life can change so much!
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