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Ratings for Dr. Richard Bains

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

I did not like the staff at the desk. She was rude and not helpful at all. Waited a long time. Wanting money up front as procedures not explained well. Every person at the desk had issues as I sat for hours waiting. I'm also a RN and was disgusted with the amount of extra money people had to pay and how they were treated. A total scam!

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flag | Submitted April 8, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Bains performed cataract surgery on both my eyes and continues to treat me for wet macula degeneration. He treats me with lucentia shots in the eye. Very very happy with Dr. Bains and his staff.

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flag | Submitted September 21, 2014

3
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Dr Bains, Is rude, ignorant and inpatient. He is lacking knowledge on how to treat a human. He inappropriately dealt with my eye problems. I would never go to this man again. I think he must have some major issues.

Was this rating useful? 1

flag | Submitted November 4, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had Lasik eye surgery with Dr. Bains in London on Friday Sept. 13, 2013. I have to say it was a great experience and wonderful staff. Loved how the Dr. talked my way throughout!!

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flag | Submitted September 14, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had surgery a year ago now with Dr. Bains in London. I just had my first yearly check up and I am still doing fantastic. All I can say is that I am so glad I had surgery, I am free of contacts and glasses and wished I had done it sooner. The staff were wonderful, always available, helped to answer any question you had, and completely put you at ease on surgery day.

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flag | Submitted September 6, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I would highly recommend Dr Bains to perform your laser eye surgery. He was excellent at putting me at ease, talking me through the entire procedure and answering all my questions.

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flag | Submitted September 2, 2010

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very friendly and up-beat during my surgery. Kept me well-informed each step of the process. Very reassuring.

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flag | Submitted August 19, 2010

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

This has been the most amazing and unbelievable experience, yet! Dr. Bains professionalism was excellent; he walked me step by step throughout the procedure, assuring my understanding and calmness while resting in the bed. Dr. Bains not only assures that surgery went as expected, but also makes sure that recovery and post-surgical care are satisfactory. He definitely cares about the patient and their well-being, and even more so knowing that he had the surgery in the past. The service at the clinic is impeccable, the staff and atmosphere is great. Being contact lenses-free and glasses-free is such a rewarding feeling. Is hard to believe that in such a short procedure your life can change so much!

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flag | Submitted July 7, 2010

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am very impressed with both Dr. Bains and his staff. He has done both cataract operations for me with wonderful results. He has always been kind and understanding. Would suggest him to anyone.

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flag | Submitted March 4, 2010

1
Staff
2
Punctuality
2
Helpfulness
4
Knowledge

Surgery was successful but it was evident he was in a bad mood when I was there. Very abrupt with myself and staff.

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flag | Submitted December 10, 2009

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Dr. Richard Bains's Credentials



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