Ratings for Dr. Sharon Rohald
I’ve been seeing Dr. Rohald for years and she has always been very patient with me. She takes the time to sit and listen and talk about every health concern I have. She is Very thorough in her assessments and although that is probably why the wait times are horribly long, I think it’s worth it to be confident in your GPs ability. The receptionist, however, is a different story. I was called the office in tears asking to speak to Rohald or for her to call me about an issue I had. Carol, the receptionist, laughed at me said she won’t tell rohald to call me and hung up. I was in shock that someone could be so rude I actually considered getting a new GP. Even going for routine visits I dread talking to Carol...she gives me anxiety.
For years I have been going to Dr Rohald and wondering why her receptionist Carol is so exceptionally rude. Does she not realize that people visiting the doctor are there dealing with health issues, are sick or have something wrong with them? I have almost switched doctors numerous times because of this woman but continue to go as my respect for Dr Rohald trumps my disdain for the poor service of her staff. Dr if you are reading this please listen to your patients concerns regarding this woman and her awful behaviour!
Dr. Rohald has been great to me over the years. Always listens patiently and never makes me feel my silly for bringing things up. Her husband Dr. Taylor has given good advice too. Over the years, I've noticed that they are very responsive in giving me appointments quickly when I need them.
Sharon Ronald is a doctor I stopped seeing at 15 years old. I am now 32 years old. I will NEVER forget how she spoke down to me on one routine visit. She made me feel less than and even made me cry. Had it not been for her wonderful husband Dr. Taylor, I would never go back. Especially since her desk help Carol and the other blonde one (who claims to be a nurse but I've done my research, and know otherwise) are the two most rude and unprofessional people I have ever met. They both sit there and gossip about patients and the entire waiting room can hear. Sharon Ronald should be ashamed of herself for not taming her help. As for Sharon Rohald, the best decision I made was switching to Dr. Taylor as you can most certainly learn a thing or two from him. Those two ignoramuses that you call desk help need to be replaced as I am growing sick of seeing their faces and hearing their cackling voices.
I have been a patient of Dr Rohald and sometimes her husband for many years, but every time I go I have a bad experience with the extremely rude receptionist. I never complained to the Doctors about them especially the old woman Carol. My last appointment was booked for 12:45 and i was already there at 12:30 but those people who came after me was called in first. It was past 1:30pm when this old woman receptionist called me in and told me that she forget I actually think she makes me wait an extra half hour the next time I go in and told me she forgot. This incident did happened to me not just once. I could be 10 minutes early for my appointment and she will make me sit for at least an hour, while I see other patients come in and go see the Doctor within 5-10 minutes. The second from my last visit , i spoke to one of the patient and told me that her appointment was after my schedule. She was even surprised that she was called first for Dr Rohald before me as she knew that my appointment comes first before her. There is an issue of racist and descrimiation on this office and it is only practiced by the unprofessional, bitter, unhelpful receptionist that they insist on keeping on their staff.
Staff is great and this is a busy office. Most important to me is that they are super efficient and know their clients. Dr Rohald always takes the time you need and I try not to abuse that. But it's nice to know that she will take a little extra time with a patient if needed, so I never mind if there's a little wait. Better that than s doctor who goes through the motions to get you in and out. (Must drive her receptionist nuts trying to keep on schedule. ). Most importantly I find Dr R knowledgable, supportive and solution oriented. She just doesn't give up. For that, thank you!
Dr. Sharon Rohald's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research