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Ratings for Dr. Kenneth Kesty

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I was in to see Dr.Kesty as I have an issue with my eyelashes - he was wonderful & explained to me exactly what was going on & is going to do a little surgery to re-attach my tendon. When he first mentioned it I was terrified but he explained everything & I am still nervous I won't lie but he was so wonderful so at least I am not terrified any longer! Yes the wait times are crazy but you have to realize that you need to get drops that take time to work so they might as well get the line ups going for drops then once the drops have kicked in they get you in - so when you consider that, the wait time isn't really that bad. What needs to be done it tell all the drivers to please wait in the car so that the patients can have a seat - then it wouldn't look so bad when you walk in!

Was this rating useful? 0

flag | Submitted October 18, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Probably the worst customer service I have ever experienced. Their receptionist/supervisor is completely unprofessional and I would absolutely not recommend them to anyone.

Was this rating useful? 0

flag | Submitted October 17, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

the worst. what kind of expert is he when he misdiagnoses? this is your eyesight people, go elsewhere - take a shuttle. a bus. anything to get away from north bay and its lack of care, help and services.

Was this rating useful? 2

flag | Submitted May 16, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I had an appointment at 3:00, waited in a room of at least three dozen people (in an office shared between three opthalmologists), and did not see Dr. Kesty until 6:30. As a 20 year old woman with ~60% vision loss in each eye (as confirmed by 3 sets of field tests by an optometrist), his assistants/technicians performed a few tests, and when I finally saw him he denied that I have any eye problems. He refused to refer me to another specialist, and acted like I was crazy when I questioned his lack of either a diagnosis or a referral. On top of this, the manners of both Dr. Kesty and his assistants/technicians were atrocious. He left his office door open while talking to me, despite half a dozen other patients sitting right outside. Poked and prodded my eyes with various instruments without warning. Overall an horrible experience. I will be heading to Toronto for my next appointment, as Dr. Kesty clearly either doesn't know what he's doing, or doesn't care about his patients.

Was this rating useful? 3

flag | Submitted May 12, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

went to to have consult for cateract, was measured and told $300.00 for left eye as eye is too damaged to have visual repair.. then wants to charge for two eues $600.00 ? only left eye to be lensed? also was told at final step - for additional $1100.00 i could have little vision restored?, and for $1400.00 i could have mush more improved vission? RE STATED THAT IMPOSSIBLE RE MY EYE CONDITION? was told only $300.00 . one week later an invoice saying i must pay for two eyes total $600,00 ??????? thia is wrong wrong wrong!! this doctor also told me that all my attempts at rulong out neck pain and dizziness were result of my eyes??!!! he does not know my medical history and jumps at the conclusion in five minutes of meeting me??? all signals are pointing for me to run run run this guy is full of hunger for money and his holidays to forien countries, money IS his goal!!!!:( :(

Was this rating useful? 3

flag | Submitted May 5, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Always get multiple opinions from Toronto or the United States before getting any kind of procedure done at this office. He does alot of unnecessary work on people and then bills the government for it. Poor record keeping for a supposed professional.

Was this rating useful? 4

flag | Submitted April 28, 2017

2
Staff
4
Punctuality
1
Helpfulness
5
Knowledge

My rating of Dr Kesty's services was strongly effected by a very rude and disrespectful receptionist that would not acknowledge my presence at the window to report in for my appointment. She went on to ignore me when I asked her a question and she processed my information and continued to ignore me.

Was this rating useful? 7

Submitted September 8, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I saw Dr Kesty twice. The first time he said "It might be a tumor" and walked out of the room and left me sitting there for 45 minutes thinking I had a tumor. The same visit he asked me " how much cocaine do you do?". When he clearly knows that I don't use cocaine. He knows I worked at the hospital and even would see me at the gym, and he knows my family. The 2nd time I saw him for an eye infection. When he was done seeing me he went out in the hallway (was seeing him at the hospital clinic) and he announced to everyone in the hallway that I had an eye infection. He told the cleaning lady "clean this whole hallways, every chair, everything she touches, she is contagious!". So, there goes my patient confidentiality. I left the office almost in tears, and everyone was staring at me like I had leprosy. I was so close to filing a complaint against him with either the Royal College or CPSO. Thank god I moved away from North Bay, and wont have to deal with this unprofessional, inconsiderate, incompetent "Dr" ever again. I feel bad for the people in North Bay who have to deal with him. His license should be revoked! If you have a choice, dont bother with this "DR". I would rather drive an hour or 2 to go see a real, professional, confidential Dr. Go elsewhere!!!!!!!!!!!!!!!!!!

Was this rating useful? 10

flag | Submitted May 16, 2016

3
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

One experience is all it takes to make you wish you went elsewhere.

Was this rating useful? 12

flag | Submitted February 5, 2016

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Yes Comrade, you and the good doctor would be much better understood in our great country of Russia! Do svidaniya!

Was this rating useful? 8

flag | Submitted January 20, 2016

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Dr. Kenneth Kesty's Credentials



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Biography

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Languages

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Education

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Other Specialties

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Awards & Recognitions

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Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Humana


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