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I got there and Dr Morrison introduced himself and said he was leaving for the day. He said the hygenist will do the xrays and he \"will look at them tomorrow and give me a call.\" I never got a call. Here it is 6 months later, I could never get an answer. I gave my insurance info, and was told okay in the plan. As soon as my cleaning was done, E-- said \"I have bad news, we are not in your plan.\" I said to submit the bill and I will call them, because they are in the book of network doctors. \r\n The office worker E--, submitted my claim with my wrong ID number and it was denied. I had to write 4 letters and call numerous times because she said she knows what she is doing, and I do not understand how claims are submitted. She refused to resubmit. My insurance needed her to resubmit with proper ID number, so that I could state my case that they were in the book. She would not do it. Then came the threats of collection. I finally got someone else on the phone and explained and asked her to talk to E--, and please get the claim resubmitted. The claim did finally get paid to them, but still no apology or xray results. This is the rudest office I have ever gone to. I would never go back. 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Dr. Stephen K. Morrison

Dr. Stephen K. Morrison

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