Ratings for Dr. J. Andrew Bartlett
I had a rhinoplasty by Dr. Bartlett exactly one year ago, and I couldn't be happier with the outcome! The procedure FAR exceeded my expectations. Of course there has been some swelling in the past months, but now that I can fully see the results, his reputation definitely lived up to the end result. He was highly recommended by my cousin, who had a successful operation with him in the past; and she was thrilled as well. In addition to the excellent results, he (and his assistant, Noreen) are both exceptional individuals. They both have great personalities, and gave me as much time as I needed with them for my questions and concerns. Dr. Bartlett was honest with his feedback of what would / wouldn't work, and based on his recommendation, I went with his suggestion. People have noticed subtle differences, and that is exactly the extent of what I wanted. Again, highly recommend and couldn't be happier.
Dr. Bartlett was the first ENT I was referred to after several years of chronic sinus and tonsil issues. He was helpful in the fact that he did actually look at my sinuses and tonsils during our consult and even ordered a CT scan. He even said that next time I'm sick to make an emergency appointment with him so he could "see my tonsils in action". Well one week later I was sick in bed and Bartlett didn't have the time to see me. Two months after my CT and I finally hear back from Dr. Bartlett for a follow up appointment in...September. I was first referred to him in May. His secretary even said that in order to do a tonsillectomy he had to see me with at least 6 documented cases of tonsillitis. Needless to say I took my service elsewhere to Dr. Kibblewhite, who was just terrible. Stay away from him as well. Eventually I found Dr. Amin Javer who was so helpful and when he looked at the CT scan [the same one that Bartlett had ordered and looked at] he was able to tell me that my nose was actually broken and that was the root of all my problems...all in a 10 minute consult. Dr. Bartlett does not have the time to actually pay attention and care for his patients. See Dr. Javer instead.
Dr. J. Andrew Bartlett's response
I'm not sure what happened in your case as it is standard protocol to be seen urgently when symptomatic. I can always make room for followup appointments in this circumstance ( unless I'm away or in the operating room) as it usually only takes a few minutes to confirm the diagnosis. Please send an email to our office with your name and date called so that I can review with my secretary. I would be happy to see you for further assessment as I question how a fractured nose would lead to your description of sinus and throat issues.
Submitted August 3, 2017
Horrible experience! Would give them 0 stars if I could!!!! Mostly because of their unprofessional and disrespectful Administrative assistant. Needs a little lesson in customer service! They are unreachable, don't have a voicemail, and they then feel free to cancel appointments last minute of patients who have been waiting months!!! Can't wait to invest my time, money and health into an office that's WORTH IT!
Dr. J. Andrew Bartlett's response
We do have to reschedule appointments for a number of reasons. You should have been offered alternative appointments at a time close to your initial scheduled appointment. Im sorry that you felt the experience was unsatisfactory but the feedback is helpful. I will discuss further with my secretary and ensure in the future that we leave an email contact on our voice mail to improve communication.
Submitted June 19, 2017
I don't know why its taken me so long to finally write this review but Dr. Bartlett and Noreen are amazing people. I had rhinoplasty done 5 years ago and have had good and bad days, but all in all I'm super happy. The one thing I'm having issue with is the scar tissue that causes my nose to look bulbous at times, and it fluctuates, but I know it has nothing to do with Dr. Bartlett, it is just the way my body and tissues in my nose have healed. He has seen me over the past 5 years to give me steroid injections to help, and finally after the last appointment about a month ago, my nose is in an amazing state and feel like maybe one or two more visits will get it to where it was right after surgery. I would recommend Dr. Bartlett 100%. Don't buy into negative reviews. Unrealistic expectations are too great for some people and can lead them to disappointment when things don't go exactly as they imagined. He actually cares about your well being long after you have paid for and had surgery which cannot be said for most doctors. The best!
I am very thorough when doing research and I am glad I did my homework... Dr. Bartlett was genuinely interested in my satisfaction and was very patient with all my questions. Every time I went to see him he repeated to me the process. He performed Rhinoplasty and offered great advice, which I am glad I followed because my nose looks great! Not to mention that I can breath better than ever before. His team was exceptional too; everyone was friendly and professional. Based on my experience I would be confident recommending Dr. Bartlett to anyone of my friends or family. Thank you for the life-changing experience!
I regret my decision of choosing this doctor every day. My nose looks crooked and awful :(. Don't rely just on these reviews and make the same mistake I did.
Dr. J. Andrew Bartlett's response
I'm sorry that you are unhappy with your rhinoplasty result . Rhinoplasty is exacting surgery, perhaps the most complex of all facial surgeries. I have performed thousands of rhinoplasties for over 25 years. As I explain to all patients preoperatively, despite best efforts at the time of surgery , there are a small number of patients who may need further treatment which may be minor filing in the office or use of fillers and rarely further surgery in the operating room. I do not finish the surgery until I am happy with the appearance of your nose based on the goals set preoperatively. Beyond surgery however, close follow up is important as steroid injections postoperatively may help manage any evolving asymmetries. Despite this , further management may be necessary. I take pride in my work and enjoy the process of surgery, postoperative care and seeing the satisfaction that patients have from this surgery. I would like nothing more than for you to be happy with your nose. Please contact our office for a follow up exam as we should be able to address any concerns you have.
Submitted January 26, 2017
Dr. Bartlett is an excellent surgeon. I had a nasal septoplasty and rhinoplasty to fix my nose which had been causing me problems with my breathing for years. The outcome has been life changing! I highly recommend Dr. Bartlett to anyone looking to undergo facial surgery, he is a very knowledgeable and kind doctor who makes the procedure as straightforward as possible.
Dr. J. Andrew Bartlett's Credentials
Accepting New Patients
Yes, this doctor is accepting new patients
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