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Rate Dr. Barend Zack
Dr. Barend Zack's Ratings
Very rude. When I was there a couple years ago he reduced one of his staff members to tears in front of me! I Felt very uncomfortable. I will not be returning to him, there are other eye doctors in this city!
Dr. Zack and his office staff were so rude and unfriendly. I waited for this appointment for seven months; and after sitting in his office for three hours, and he only spent less then five minutes with me. When I ask question in regarding to my condition .... he said "DON'T INTERRUPT" me. I was actually taken aback by his rudeness. Dr. Zack is errogant and rude ... and I will not be going back to him.
My mother has been a patient of Dr. Zack for over 5 years. I have yet to take her to an original scheduled appointment. Staff are constantly calling and changing the time , day, month of the appointments and always blame it on SMH surgery schedule. They are rude, unwilling to compromise, and when they make a mistake they do not take ownership of it, they blame the senior patient. Dr. Zack is errogant. Last appointment he told my Mum " I'm the best there is". You may be the best, but you are not God, you and your staff should stop acting like it.
Dr. Zack patiently answered all of my questions regarding my options for glaucoma treatment. While this is not an easy condition to treat, I felt fully supported by Dr. Zack and much more comfortable making a decision with the help of his knowledge and guidance.
There is absolutely no reason for an office to be this unhealthly unless it comes from the top. And, after meeting Dr. Zack I fully understand. The man seems to think he puts his pants on different than the rest of us. Everything you read on this site about him is completely true. The sad part is this doctor doesn't even have any insight into how rude he is. I assume the staff are so miserable to deal with because of the tension that is evident when you walk in.
2 hours wait in a over crowded room, sitting in plastic chair. You would think he can afford better chairs. Still waiting to have my right eye done....it's been over 6 months since he did my left eye.
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