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Ratings for Dr. Joy Muncey

2
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

Dr Joy Muncey has been my family doctor since 1991. I have not been able to book an appointment with her for 3 years because of this ridiculous rule her and her MOA Rajni has enforced that supposedly weeds out people that haven’t been to her in two years. How can people who are sick or in pain or have to go to work get up and wait in line at 5:45 am outside the clinic doors and then proceed to wait an hour and a half to see the doctor? I ask you personally Dr Muncey and Rajni, do you think this is acceptable? Would you want your own family members to have this kind of service? Who in that clinic decided that was acceptable in Canada? What is a person to do if they wake up I’ll and need a doctor and their family doctor is full? They see another doctor at the clinic. Ho can you book an appointment with your family doctor 3 months in advance for an illness you don’t know you have yet. They have debased medicine to a third world country mentality where it’s ok to wait hours to see a doctor. I suspect doctors get paid more for walk-ins, could this be why they operate in this manner? I would like to state that Dr Muncey is a fantastic doctor and I consider her still my family doctor, and this is why I am so very frustrated and disappointed. Suzie the blonde MOA is wonderful, personable and tries to accommodate people as best as she can, but Rajni just doesn’t care and does her job by the book, booking someone who’s never seen Muncey before and then turning away people that have been there since the clinic opened. It’s disgusting.

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flag | Submitted February 24, 2018

1
Staff
5
Punctuality
5
Helpfulness
4
Knowledge

I have been a patient of Dr Muncey for > than 20 years. She has always been respectful, helpful, kind and willing to talk and listen when needed. She is a great doctor. It has been hard to get appts with her so she has a walk in spaces. She has other walk in doctors in her clinic also

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flag | Submitted February 22, 2018

1
Staff
5
Punctuality
5
Helpfulness
4
Knowledge

i am another > greater than 20 year patient of dr muncey i put up with the 4 am wait in line too because i like her and she has been a good dr to me i have tried to get an appt for a physical for 15 mos my story is the same as those before me 1x i waited out in the cold and when i got in the walk in quota was filled by those ahead of me. i was so sick after a surgery. they would not give me emergency spot i went immed to emerg and was put on iv antibiotics for the infection it is near the first of the month now i called to make reg appt clerk said she would call me near the end of the year to let me know ?? where is the due diligence here i feel abandoned

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flag | Submitted February 22, 2018

3
Staff
1
Punctuality
3
Helpfulness
5
Knowledge

I am so sad about having to give up Doctor Muncey, who has been my family doctor for over twenty years. Unfortunately I have no choice. When you have to get up at 4:30 A.M. to stand in line in the freezing rain or cold just to get your name on the list and you are in excruciating pain it’s beyond fathomable why this is allowed. If you have a family practice it should be open to appointments and not first come first served. This summer I decided to give my husband’s doctor a chance. Lo and behold I was able to get in to see her within a couple of days and I actually had an appointment time. I didn’t have to stand in line and wait for hours in the waiting room in order to see her. And it wasn’t a rushed ten minute appointment as things seem to be with Dr. Muncey these days. I didn’t have to wait for hours in the waiting room either. I had a real time! This doctor actually listened to me, took notes and asked questions about me. I wasn’t rushed and the consultation lasted more than 30 minutes. At the end of the appointment, I made the decision to ask this doctor if she’d take me on as a new patient. She agreed and I signed the papers severing my association with Dr. Muncey, whom I had been seeing for at least twenty years.

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flag | Submitted August 23, 2017

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr Muncey was my doctor for 23 years. I don't waste doctors time for a sniffle or hang nail. I go there for my full medical examination every two years and to get referral for FIT test. When I phoned last Summer to make my appt which was at 20 month mark and not over 2 years to make appt. I was asked "Who have you been seeing ?" No one , I want to make appt, for physical. I was told Dr Muncey would get back to me if she was going to see me . Never received a phone call. Very disappointed as I really respected Dr Muncey. Her front end MOA, Rajnee needs a course in interpersonal skills. I went back to clinic at 5:45 am waited for doors to open. Dr Muncey fully booked This happened 3 times, early in the morning. I couldn't get an appt as I hadn't seen her in 20 months, and couldn't see her as a walk in patient. Sad bad situation

Was this rating useful? 5

flag | Submitted April 8, 2017

3
Staff
3
Punctuality
5
Helpfulness
4
Knowledge

Dr. Muncey is a very caring doctor. It is very rare to see this nowadays. I think the negative comme towards the Dr. are more of a frustration towards the large amount of people who do want to see her vs the limit of people she can only see in a day.

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flag | Submitted March 31, 2017

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I went to the Walk-In Clinic close to my home because I was feeling unwell and was experiencing symptoms that quite frankly aren't normal for my body. She is prompt, fast, but very thorough. I didn't feel rushed, and she did ask me questions and I felt I was able to ask her my questions. She ordered some tests for me and explained why. Once my initial tests were completed (I still have to do an ultrasound) the office called me in the early morning. I went to the clinic as soon as I could and they were able to squeeze me in. Unfortunately, what I have is a virus which I have to tough out but she listened to me and gave me some suggestions for recovery and found her to be very compassionate. I'm resting now, and I'm glad to know what I have. In regard to family doctors, it's VERY difficult to get a General Practitioner. It's unfortunate that they remove patients after not seeing the doctor for 2 years, but I wouldn't blame them - we should be seeing our doctors at least once a year! Health is important!

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flag | Submitted March 9, 2017

2
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Dr Muncey has informed us that she will no longer be my family Doctor. They have weeded out those that have not had a appointment for two years. It was impossible to get an appoint due to all the time for the time was taken up by the walk in Patients. This is a doctor who made her patients visit the office at 6:00 am to achieve an appoint for later that day. MY WIFE IS 58 AND DISABLED IN A WHEEL CHAIR. THE OFFICE RESPONDS THAT YOU CAN ALWAYS COME AS A WALK IN. This lady gets a zero on all subject due to lack of compassion for the 20 year patients.

Was this rating useful? 7

flag | Submitted November 26, 2016

3
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

hard to see her because she is such a good doctor that everyone wants to go to her. my family has been going to her for over 20 years, super knowledgeable and caring

Was this rating useful? 0

flag | Submitted November 24, 2016

1
Staff
3
Punctuality
5
Helpfulness
4
Knowledge

dr great dr muncy moa is a horror story rude also if 1 month appt filled up one cant get appt for next month until the 1st of month if one doesnt get to the phone then u lose 6 months to get appt booking 18mos out for yearly physicals and moa calls u so it could be a few years to get one

Was this rating useful? 2

flag | Submitted October 8, 2016

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Dr. Joy Muncey's Credentials


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