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Ratings for Dr. Alan J. Fogel

1
Staff
2
Punctuality
5
Helpfulness
4
Knowledge

I have to totally agree with the other poster, the receptionist is extremely rude. I called for an appointment and didn't hear anything for 5 days. When I called back and finally got through to the receptionist she said "The message said you'll get a return call within the week, it's only been 5 days" Dr. Fogel is nice enough and very helpful, but I'm thinking of changing because of the difficulty to get through to the office and the rudeness of the receptionist.

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flag | Submitted February 19, 2013

3
Staff
1
Punctuality
4
Helpfulness
4
Knowledge

Surprised to see a rating of 4 for punctuality. You WILL wait at least an hour after your scheduled appointment before you are even called into an exam room. Then you wait more. Horrible. As if MY time is less valuable than his.

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flag | Submitted August 2, 2011

1
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

Dr. Fogel listened well enough, but his receptionist is rude as the Bronx sewer. Fogel's bio indicates he's from Queens, suggesting that her existence in Albany is (upstate New York is much different) is a favor to somebody. Her phone tree makes National Greed's seem cordial! Dial "0" and it's ignored, dialing an option won't get you a human either, most of the time. She'll return a message, if she feels like it, and her tone has no place outside of her home sewer. If you are persistent and patient, you may get her to pick up eventually, but she'll put you on hold before you can say a word! Walk in for a scheduled appointment, and she won't acknowledge, ignoring you altogether for at least a minute while not helping anyone else, not even on the phone! On the floor of an upstate Walmart, at lower pay, she would soon be fired - therefore medical consumers should not tolerate this either. There's no cure for rudeness, but a nuke to it's known spawning areas may control it's spread.

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flag | Submitted March 29, 2011

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Dr. Alan J. Fogel's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • Albany Medical College Of Union University (Grad. 1980)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield

Top Urgent Care Centers in Albany, NY


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