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Ratings for Dr. Jonathan Heston

3
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I am a patient of Dr. Heston and just had cataract surgery done on both eyes. It's been 4 months and ever since the surgery my vision has been blurry and I have one dropped eyelid. On a return visit I explained I was not happy with the results. He had excuses for everything but no solutions. His bedside manor was not very pleasant. I would never recommend him to anyone and I will never return.

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flag | Submitted April 19, 2017

1
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

A more than ninety minute wait is inexcusable. His staff will book more than one patient for the exact same time as your appointment, and if you complain they will move your file to the back of the queue. The waiting room has an inescapable loud blaring radio program so don't expect any peace. His staff is rude WITHOUT FAIL. They will charge you $25 for a missed appointment, but they will not reimburse you for their poor planning resulting in your missed appointment time. Seriously, find another specialist. Dr Heston isn't the best in his field, hence not worth the frustration and disrespectful way that his office is run.

Was this rating useful? 1

flag | Submitted February 21, 2017

3
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

Expect at least a 1 to 2 hour wait or more. Dr. Heston always either over-books or is always running late. The waiting room is usually crowded and very stuffy with poor air circulation. The waiting room atmosphere seems like a stifling purgatory where time crawls slowly while you breath in the exhaled breath of the person sitting next to you. Dr. Heston seems to be generally okay. By the way, you're quite fortunate if you're actually able to find a parking spot because the parking lot is even more crowded than the waiting room usually is.

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flag | Submitted February 15, 2017

1
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

The doctor is very good but his front line staff are unnecessarily brusque and rude, every time, without grounds or provocation. It is astonishing.

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flag | Submitted August 25, 2016

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Lovely Dr. Very busy man so wait time can be long.

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flag | Submitted December 9, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

He was so much knowledgable and helpfull ,and also his staff were so helpfull

Was this rating useful? 1

flag | Submitted October 29, 2015

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

He is knowledgeable, smart, helpful, up-to-date information wise. Great opthalmologist.

Was this rating useful? 1

flag | Submitted October 16, 2015

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. Heston himself is lovely with great knowledge and bedside manner; as others have noted the staff in his clinic are quite curt and rude and the schedule is often running late.

Was this rating useful? 1

flag | Submitted May 11, 2015

2
Staff
2
Punctuality
4
Helpfulness
5
Knowledge

J. Heston is a great Eye-Doctor, very kind, personable, and attentive to his patients. However, his staff can be smug, rude, un-cordial, and the wait times can be anywhere from (and usually are) 45 minutes to an hour and a half.

Was this rating useful? 2

flag | Submitted January 23, 2015

3
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Very nice doctor. Kind, efficient, and thorough. I see him annually as I have a number of autoimmune diseases that could affect the eyes, and he always takes time to ask the appropriate questions.

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flag | Submitted May 7, 2012

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Dr. Jonathan Heston's Credentials


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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
AARP
Delta Dental
Medicaid / Medi-Cal


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