Ratings for Dr. Jonathan Heston
A more than ninety minute wait is inexcusable. His staff will book more than one patient for the exact same time as your appointment, and if you complain they will move your file to the back of the queue. The waiting room has an inescapable loud blaring radio program so don't expect any peace. His staff is rude WITHOUT FAIL. They will charge you $25 for a missed appointment, but they will not reimburse you for their poor planning resulting in your missed appointment time. Seriously, find another specialist. Dr Heston isn't the best in his field, hence not worth the frustration and disrespectful way that his office is run.
Expect at least a 1 to 2 hour wait or more. Dr. Heston always either over-books or is always running late. The waiting room is usually crowded and very stuffy with poor air circulation. The waiting room atmosphere seems like a stifling purgatory where time crawls slowly while you breath in the exhaled breath of the person sitting next to you. Dr. Heston seems to be generally okay. By the way, you're quite fortunate if you're actually able to find a parking spot because the parking lot is even more crowded than the waiting room usually is.
Doctor is a great person, kind and knowledgable. It is his office staff that act like little hitlers. There is a sign in the office that says staff will not accept abuse from patients. There should be a sign saying that they WILL BE NASTY TO PATIENTS.
Dr. Jonathan Heston's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- Coventry Health Care