Ratings for Dr. Robert Chua
Had my first and (hopefully) last appointment with Dr Chua today. After waiting 1 hour and 45 minutes after my scheduled appointment time, he took 10 minutes fiddling with my chart and absent mindedly hmm-ing at my questions. One of which was whether or not he felt we needed another ultrasound given the baby's size. His response was 'We'll get one in a couple months' (I'm due in a little over 1). He put my file on a stack on the floor with literally dozens of others and told me that I need to book another appointment in 2 weeks. I don't understand how people can say he cares so much about his patients when he couldn't even be bothered to listen or look at me as we spoke and is double a triple booking patients - I personally heard two women check in for appointments at 300 and three other women check in for appointments at 330 while I sat there waiting for my 230 appointment. This is my first pregnancy with zero complications thus far and being treated like an inconvenience with no regard for questions/concerns I brought up leaves me hoping I'll never see him again.
Dr. Chua is amazing! I had him while pregnant with both of my children and he was always kind, answered questions, explained things well, and was empathetic. He delivered my first via c-section, saving both the baby and I and my second was an elected c-section. Both times he talked to me while having the epidural, held my hand, and reassured me everything was okay. Best gynaecologist ever!
He is a great and fantastic Doctor. He is very knowledgeable. He keeps a good track of his patients based on their conditions. He is an amazing person too. Very helpful. Yes he is very busy, beeline of people at his clinic, because he is that good and great at what he does. People wait for him.
Loved dr chua for 1st pregnancy, but the receptionist is horrible at her job and they just denied my referral for second pregnancy cuz there was a confirmation mix up, and so they told my fam doc that they wouldn't except me because I had missed appointments in the past! That is a complete lie I was there waiting for hours my whole first pregnancy. I don't know how the front staff still has jobs honestly. Nurse and Doctor are lovely that's it
I had a total abdominal hysterectomy performed by Dr. Chua on March 29. Everything went so well from start to finish. He is so kind, caring and respectful, as is his nurse! At the appointments he explained everything to my husband and I, outlining all options. We were never pressured or rushed. The surgery went so well also. I experienced no issues or complications at all. He is very skilled, knowledgable, experienced and highly respected. I was so blessed and fortunate to have him as my obgyn. He also delivered our daughter 16 years ago by C-section. I would so highly recommend him.
I came in early for my appointment and sat around waiting. 50 minutes after my appointment should have started, I asked why I haven't been called in. The stupid secretary let's me know THEN that he's running behind an hour and a half. I would have GREATLY appreciated a phone call earlier that day or at LEAST have been told when I came in, but she didn't say anything. Useless woman!!!!!
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