Ratings for Dr. Mark Rubenstein
Top qualified cardio specialist with excellent medical and intervention knowledge (5 stars). However, the front office staff from the front desk, billing and office manager are all inept as professionals and provide an adverse experience (0 stars-they don't really care). I know I'm not the only patient who has experienced and felt this way. I would go back to Dr. Rubinstein if they cleaned up the front of house staff...I'm still waiting.
He and his partners just consolidated offices and now they consistently overbook, causing excessive wait times, which, in and of themselves, is not the problem. The problem is that they put you in a room for an hour or more without anyone communicating with you as to your wait time and you sit and sit and sit. The office staff is rude, unhelpful and unintelligent causing no end of stress for patients. The doctor is fun and knowledgeable but you would only know that if you waited long enough in the tiny exam rooms. I'm switching to someone closer and who might not keep me waiting as long or at the very least communicates with me as to my situation.
Dr. Mark Rubenstein's Credentials
Accepting New Patients
- Harvard Med Sch, Boston Ma 02115 (Grad. 1995)
Areas of Expertise
Awards & Recognitions
Publications & Research