Had an appointment for 1:30 and the doctor wasn't even in the office. Then I am informed the doctor is going to lunch so she wouldn't be in for another hour. Deeply upset with the total disregard for her patients and their time. Why schedule your appointments at a time when you won't even be there? Very dissatisfied
Dr. Otero is a very experienced physician. If she were to ever make any decision, it would be an informed decision and for a good purpose. There are complaints about the wait time in this office; however, an OB/GYN is on call and often travels back and forth from the hospital to care for all patients. Add to that a doctor that may have delivered a baby the night before and had to answer 5 worrysome phone calls from other patients. This is not an easy specialty and Dr. Otero does a great job. She cares for each patient in a personal way during such a life moment. Since the poor reviews that others wrote a few years back, she has a new staff and an excellent OB coordinator that you get to know quite well. I would add that she delivered my first child in 2008 and I thought she was excellent then. If you want a doctor with decades of experience then Dr. Otero is a great choice.
I called as a new patient to Dr.Otero's office. I was asked by the receptionist who answered the phone how much I weighed, when I told the lady that I wasn't sure what my weight was but I thought maybe around 280 pounds. The lady on the phone then said, "Oh My god..hold on." I was then put on hold. Next, another last answered and told me that I was not able to make an appointment with Dr. Otero because she doesn't accept patients over 250 pounds. I was so insulted by this staff and this doctors policy. I am in the process of pursuing a discrimination lawsuit. I was treated horribly by this doctors staff and all because I might weigh over 250 pounds. I am appalled and insulted beyond belief. I would not recommend this doctor to anyone..regardless of their weight. This woman does not deserve to call herself a doctor.
I don't have a problem with Dr. Otero, I think she's a good doctor. I have a problem with her staff. The rudest people I have ever encountered anywhere. That's why I switched doctors, only because I never felt welcome in her office (Cleary Ave), I felt as if I was bothering them or something, like they were doing me a favor. My new doctor retired recently, so I call Dr. Otero's office again to schedule an appointment, believe me, I thought about it a lot, I decided to give it a second try, they refused to give me an appointment. I have never in my life experience something like this. In a way I'm glad it happened, it just reconfirmed that the best think I can do is move on and find someone else.
I do not agree with all of the comments below, I think it is a bit ignorant to comment on something basing it soley on office visits to the dr, I have been with Dr. Otero for 3 years now an she deliviered my first and only baby, thanks to her my baby is here and healthy after a minor scare, will I recommend her yes, did I at times had the same problem of punctualaty yes, so what you sometimes waut longer for good things in life right? so my reccomendation is yes she is a great Dr. I do recommend her, am I telling anyone here to go or not absolutly not, we are all adults and are capabe of making our own decisions, and if we go to a Dr. is because we obviously arent so dont try to think you know better, Good luck to all that are with her, you and your baby are in good hands :-)
My appointment was set for 1pm this afternoon, I am now leaving the office at 3:15pm the girl in the office informed me at 2pm an hour after waiting that Dr. Otero was leaving her house... This must be the reason they request the copayment the moment you walkin so you dont just walk out. Dosent know proper termonology for things that even I know. Wouldnt reccomend this dr. to a woman in need of a pap let alone planning for child birth.. terrible
They called you 2 months after your mammogram and ultrasound to tell you that you need to go to an specialist because you have a cyst everything after you recieved at home the results from the hospital and they said everything is fine what should I do?? is it business or what??? I have had 2 cyst since I was 19, Im 49 now.
Dr. Isabel OTERO ECHANDI's Credentials
Accepting New Patients
- Universidad Central Del Caribe Escuela De Medicina (Grad. 1980)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
A new 2-star rating has been posted. "Had an appointment for 1:30 and the doctor wasn't even in the office. Then I am informed the doctor is going to lunch so she wouldn't be in for another hour. De..."May 4, 2015
Last Name changed from "OTERO" to "OTERO ECHANDI"February 21, 2014
2 positive duplicate or disallowed ratings automatically removedApril 18, 2011
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