Ratings for Dr. Charles Lynde
I had a wonderful experience last week at Lynde clinic. I was skeptical of wait times due to some negative comments below. My appointment was scheduled for 8am and I was seen by dr Lynde at 8:30am. I will be back... follow up is in a few months.
Dr Lynde is the top dermatologists in Canada. He is always a delight to see. His compassion and dedication shine through. I highly recommend him to anyone. Being the top derm, you should expect to wait to see him. Thanks again Dr Lynde and the wonderful staff.
I called, they answered, and IMMEDIATELY put me "ON HOLD".... it's been over 20 minutes and I am still waiting for someone, anyone, to pick up. I just can't imagine how INCONSIDERATE of our time they will be when I bring my elderly mother to see Dr. Lynde. SHAMEFUL! BTW, I'm still on hold :-(
Staff know they are overbooking, but they still do it anyway! If you ask them about the wait time, they answer very rude and not accommodating at all. Doctor Lynde himself is nice, however, as other reviewers have mentioned, he is always in a hurry.
Dr. Lynde is an incredibly genuine person and very knowledgeable doctor. The first being as important as the second to anyone suffering with a medical issue. He is incredibly busy and not usually available in between scheduled visits . I have had to wait a minimum of 30 minutes to 2 hours after my scheduled appointment time and you need to be prepared to wait. There are many doctors in the Markham clinic so the waiting room and parking lot are almost always full to capacity. I am there 2- 3 times a week for therapy so I have seen this regularly for a year now. Calling the office is a nightmare as they don't answer or the line is busy. So following up on getting things done takes days or even weeks in my experience. The ball does get dropped. If I wasn't going in often I don't know how I would get things done. I do feel he has spread himself too thin between all the locations he works from. Regardless I am much happier to have Dr Lynde look after my care than the last three dermatologists combined because he is compassionate and doesn't seem to mind answering my concerns about treatment options. I think too many doctors have defensive or dismissive attitudes towards patients. He has not. Also Dr Carrie Lynde is truly her father's daughter as I found her to be just as genuine in her patient care when I have seen her instead of him. It's nice to be able to give a positive review and I wish more people would take the time to do it rather than just when you have a negative experience. Reviews do help others make decisions about their health care as long as they are honest. I like to see the where the balance lies. I think you can tell a fake positive (planted) or overly critical negatives if you read them carefully.
Both times I waited over an hour and a half for a five minute appointment. I felt rushed and most of my questions were unanswered. When I asked a staff member if it was common for this type of wait she informed me that each patient is booked for 5 minute spots but most take much longer.
I have been going for years and Dr. Lynde was always busy but attentive and upbeat. In the last few years, things have changed for the worse. You have to wait over an hour for your appointment and then you get a minute with him. I understand a quick appointment but he doesn't seem as focused as he used to be. I do not think it is the short appointment as much as he does not seem present. No time for one quick question is not acceptable for me. My husband is a specialist as well and I realize they do not get paid well for their schooling but being attentive is important with a short visit. Definitely not the same as in the past and I have made the decision to go into the city and see one of my husbands dermatologist colleges.
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