Ratings for Dr. Helene Bertrand
I have read all of the wonderful comments about Dr. Bertrand. I regret that my experience was not as positive. Came to see Dr. Bertrand because a store called Foot Solutions recommended this doctor to me. During an appointment Dr. Bertrand was promoting her pain management protocols. I mentioned that I had a sore joint in my middle finger because I stepped it one time trying to save our pet from a fall. Dr. Bertrand said she could "fix that in three separate sessions." I said okay> Dr. Bertrand injected a dextrose solution into the lower joint of that middle finger. Two weeks later I had pain and swelling in the palm underneath the injected finger. Dr. Bertrand denied her injection had anything to do with this painful swelling in the middle of my palm, the palm of the finger that was injected. She made me get XRAYs for it. She continued to deny that it had anything to do with the injection. She said, "this has never happened before to any of my patients." Therefore in Dr. Bertrand's reasoning it can never happen, ever in the future. I finally went to a physiotherapist to try and remedy the pain and discomfort I was experiencing since Dr> Bertrand refused to have anything to do with me. She just dropped me like. a hot potato! It has been over a year since that fateful; intervention from Dr. Bertrand, and I finally got an idea that a physiotherapist might help my pain and discomfort. The physiotherapist stated that dextrose is an irritant to tendons and tissue and it I likely that the tendon has' bunched up' in the mid palm due to that irritation of the tendon of that injected middle finger. I have called Dr. Bertrand on numerous occasions to try to get some assistance to remedy the problem of which she ignored. In Dr. Bertrand's mind it has another cause and has nothing to do with her. Shameful behaviour from any physician ...." first do no harm" Dr. Bertrand harmed my person, but not only that, she did nothing to alleviate or help me in any way. Dr Bertrand stuck her head in the sand, hoping I would eventually go away.
I have had incredible results with Dr. Bertrand's treatments of prolotherapy. I have had lower back pain, upper and neck pain for years and it got worse and worse. She has helped me tremendously and I'm very very grateful to have found her. I can go for 3 hours walks and do everything normally again - pain free.
Dr.Helene Bertrand was my family physician for a number of years before I complained about neck and hip pain due to car accidents. During those years she earned my trust as being a well informed and capable doctor. When I asked her about prolotherapy she confirmed what I had been reading, that sugar water (a pharmaceutical grade glucose), when injected into joints and ligaments, produces a reaction that triggers regeneration of the injected structures on a cellular level. This procedure is at least as effective as injecting cortisone, probably better, because there are no long-term side effects as there are with cortisone injections; just healing which takes longer for some than for others. After a series of these injections, my neck pain subsided and has remained low enough to no longer trigger migraines that plagued me. My hip pain subsided to the degree that I no longer limp. A word of caution: Don't expect instant results. Like any healing process, this took time for me to feel the effects. Dr.Bertrand is an amazing and highly qualified doctor. She was thorough, and the cost was very low evaluated against comparable treatments. Thank you Dr.Bertrand.
My daughter was a pedestrian in a pedestrian car accident. For almost 5 years, she has suffered with SI joint pain. 7.5 and higher on the pain scale daily. That was her life. Our first meeting Dr Bertrand looked at her info and said 'you have been in pain for too long and we need to get rid of it' she showed my daughter and myself that I fact there was an inch and a half discrepancy between her two sides. And inch and a half. Proof this was not in her mind but real. Someone who listened, felt her pain and wanted to use prolotherapy to alleviate it or get rid of it completely. 4 sessions later, my daughters pain is down to 3-3.5 regularly. She isn't going to the physio every week to get adjusted (which affects would only last 4 days at the most). My daughters SI joint has held in place for over 2 months with these prolotherapy treatments. Yes she needs another 1 or 2 sessions. the investment in my daughters back, physical and mental health are worth a million times what I have paid not like the dad in a previous comment who couldn't see 'wasting his money'. Seriously? You think $70 is too much to get your daughter out of pain? Dr. Bertrand has been a life saver.
I visited Dr. Bertrand a few times for my lower back pain. She couldn't help me with pain at all and at one time she hit my nerve and I was in a tremendous pain. The problem is she doesn't know exactly where to inject. This is why she injects many area hoping one will hit the right spot. They are other doctors that do Prolotherapy now in Lower Mainland with advanced technique.
I'm a very active 55 year old male who has many muscle and joint pain areas on my body. I exercise regularly to try to manage these areas from getting worse. Last summer I tore two muscles in my forearm and one in my lower bicep (confirmed by ultra-sound) and was told by my family MD that not much could be done and that it would be a long recovery period with that type of injury. I tried Physiotherapy for several months and had some improvement but my arm was still to weak to engage in activities when I was recommended to try Prolotherapy treatments. I began investigating what Prolotherapy was and started talking to others about this and was recommended to see Dr. Bertrand. My initial meeting and treatment with Dr. Bertrand left me feeling that there is in fact other approaches to accelerating healing of our bodies and that her knowledgeable explanations and caring administering of injections are superb. I have since had Dr. Bertrand work on my right elbow (tennis elbow type pain) with one session and it doesn't have that limiting pain anymore. I mentioned my right shoulder has been awful for 20 years and that sleeping on it was the worse so she sent me in for an Ultrasound and saw that I had a partial tear in one of the rotator cuff muscles. First I must mention that I had gone to my MD for this issue and he sent me to a Surgeon with both telling me to live with it as I'm old and should expect these pains. I get that (the old guy thing) but both these professionals never sent me in to get an MRI or Ultrasound to actually see what's causing the pain, which is another reason I truly like to see Dr. Bertrand as she factually finds the ailment THEN treats it. My shoulder had a 90% improvement with the first treatment which has lasted about 10 months now and I would say has decreased to about 50 - 60%. I do not see this as a negative as I have only had one treatment on my shoulder. A joint that has had that much abuse and has still improved makes me happy and I am seeing Dr. Bertrand again soon for a second shoulder treatment. In all my left forearm, my right elbow are both functional and 90 +% pain free, and my right shoulder functional and 50 - 60% pain free. I highly recommend Dr. Bertrand to you and I have highly recommended her to my close family and friends. Next up my darn calf.........
After 3 years of excruciating back pain that stopped me from doing sports, hiking, sleeping comfortably, and doing simple tasks like unloading the dishwasher I was literally saved by Dr Bertrand's prolotherapy treatments. After only 3 treatments spaced a month apart I became completely pain free and able to return to my normal life and activities!!! I am so incredibly grateful for this treatment which repairs the body in a way nothing else can. I tried everything before finding dr bertrand. Months of by weekly physiotherapy, multiple round of IMS therapy, chiropractic treatments, massage, Bowen therapy, cortisone injections, etc. My doctors offered little help or understanding. When I saw Dr Bertrand she immediately diagnosed me with an SI (sacro iliac) joint problem which was causing my excruciating pain. I've now been pain free and better than I was even as a teen for 3 years. I've only had two top- up treatments and I feel like a new person. Dr bertrand is highly intelligent, knowledgeable and caring. The treatments are uncomfortable but not painful as she injects pain killer first into the ares of treatment.
I have had two significant treatments from Dr Bertrand. The first was for tennis elbow and after one treatment my pain was gone and my ability to resume playing tennis returned. The second treatment was for right shoulder pain resulting from early onset of osteo arthritis. I was having trouble sleeping because of the pain. Dr Bertrand required I have an xray and an ultrasound prior to her treatment. The treatment required a significant number of injections into various shoulder joints. I felt little discomfort during the procedure, and that evening I was able to have a full night of sleep and have not had any further pain in my shoulder. Obviously I responded well to the treatment. I don't understand why this form of treatment is not covered by MSP when one considers how quickly prolotherapy treatment can aid an individual in becoming pain free and fully functional. I would heartily recommend this treatment and Dr Bertrand given her deep understanding of pain relief treatment and the specific benefits of prolotherapy.
I started seeing Dr. Bertrand in November 2014 after a surgical scar in my lower back left me with chronic, debilitating nerve pain in that area. The pain prevented me from doing even the most basic of activities (sitting, standing, driving, walking) for more than a few minutes at a time. At first, I was receiving neural prolotherapy three times a week and noticed improvements right away. We gradually reduced the frequency of treatments over several months and by the end of February 2015, I was almost pain free. I had my last treatment mid March 2015 and am still almost entirely pain free. I have been able to resume activities I haven't been able to participate in since before my surgery in April 2014. I would highly recommend Dr. Bertrand for chronic pain or issues with nerve pain. She is highly knowledgeable and has a sincere interest in treating a variety of pain issues. She has given me the opportunity to start living my life again, pain free. Thank you Dr. Bertrand, I truly appreciate what you have done for me.
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