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Ratings for Dr. Heather Daverne

3
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

So far my experience with her is not good. First she never bother to assess you in person and leave it up the medical students to diagnose. They never find any problem, there usual tag line is virus and I don't see any problem. I had a strep throat but to them it's all good!!' It's okay to have them shadow you while she goes through patient history and checking patient lungs, ears, throat etc. But totally rely on them to make the call and send you off is unacceptable. I didn't wasted my time, money and energy to see a medical student! Yes you do have the option to reguest to see her and don't let the medical student treat you but mostly it's very hard to say it in person if you are a polite in nature and most people don't even know about it. Secondly, she never follow up on the results, period, that makes me feel if she bother checking them? I don't know about her knowledge but I don't anticipate any more. May be she "was" good at one point but right now it's more a business looking on auto pilot.

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flag | Submitted July 19, 2016

1
Staff
5
Punctuality
4
Helpfulness
4
Knowledge

I think Dr. Daverne is great. The office staff is horrible. I mean like really shockingly bad. I have never experienced such poor service. The phone/online booking is ...I have no words, it's just that bad. Expect to wait at least 20-30 minutes for anyone to answer. The front staff are really unfriendly and abrupt with people.

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flag | Submitted February 5, 2016

1
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

Dr. Daverne is good a doctor. However, her staff/phone system leave a lot to be desired. Does it make sense that you are on hold for over half hour to book an appointment? At least have it go to a msg machine or have some other voice over rather than saying continue to hold endlessly.

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flag | Submitted September 14, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Our family has relocated to another city over an hour away and we refuse to change doctors! Dr. Daverne is amazing, compassionate and genuinely loves being a doctor!

Was this rating useful? 1

flag | Submitted September 6, 2015

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I really like doctor Daverne has always been so professional With me! Very busy woman but I really like her personality! The front staff aren't not the best I must say! Every time I go In I do not feel welcome at all! Ignored or spoken too in not the most professional way! I don't like when front line staff have there own personal conversations while guests are patiently waiting! Other then that Dr. Daverne has been great if recommend her for sure!

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flag | Submitted August 26, 2015

1
Staff
4
Punctuality
2
Helpfulness
3
Knowledge

Dr. Daverne is very nice and knowledgeable but not always thorough and does not follow up on test. I complained for 2 years about a pain I was having yet she did not see anything in the tests until I required emergency surgery while outside the country. Only then, did she review the tests and saw the problem. That cost me over five thousand dollars for that neglect. The front staff is the worse I have ever experienced. They are rude and inefficient.

Was this rating useful? 3

flag | Submitted May 21, 2015

3
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

Good doctor hard to get in to see her, she is also late for every appointment but it's because she takes the time with her patients and doesn't rush you out. I would recommend her for sure!

Was this rating useful? 0

flag | Submitted December 20, 2014

1
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

Not good at all. She has lot of attitude. doesn't responds to refills from pharmacy. pharmacy people have to send multiple requests to get a refill for simple medication. for everything she has antibitotics and nothing else

Was this rating useful? 6

flag | Submitted December 18, 2014

1
Staff
5
Punctuality
1
Helpfulness
1
Knowledge

Unforunayely for me she always seems to dismiss my symptoms. I have not had many apt with her, but so far I have not had a positive experience. I always come out of there even more scared, confused and upset.

Was this rating useful? 7

flag | Submitted November 17, 2014

2
Staff
4
Punctuality
1
Helpfulness
2
Knowledge

Terrible clinic. One of the nurses gave me a booster shot and I got the worst itch that lasted for a year. This has never happened to me before. The area where the needle was put was swelling. Also this doctor is rude and not very knowledgeable. I don't understand the other reviews at all.

Was this rating useful? 3

flag | Submitted November 10, 2014

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Dr. Heather Daverne's Credentials


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Biography

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Education

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Other Specialties

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Awards & Recognitions

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Publications & Research

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Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
MSP/BC Med


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