Ratings for Dr. Robyn Gertenstein
My first impression of course that she was 2.5 hours late for both of my appointments. She didn’t remember me from one appointment to the next. Also, she did not review my chart prior to my second meeting with me so we wanted time going over what we’ve already spoken about. She constantly interrupted me and was abrupt. Quite the opposite of what I had expected! She could not find my BLoodwork tests for some time but the nurse could. Instead of sending me for more blood work Hgc levels in case I was pregant, she only told the nurse to do a urine sample-which was negative as I had already explained. She phoned me about a week later and left a voicemail with no explaination (several days ago) and I had called back with Still no response! Overall, poorest service I’ve ever received! If I was a man and had male problems, would I be treated this poorly?? So all in all I am upset with her lack of manners and poor communication. Also, lack of follow up still!
A sensitive situation was absolutely terrible no thanks to this horrible doctor. She not only rudely assumed I had no boyfriend since I was getting an abortion, but had a hissy fit when I began crying because I was so uncomfortable and scared. She said, and I quote, I was “acting ridiculous, and making the whole procedure harder than it needs to be” because I was a 21 year old young girl very afraid? She was also 2.5 hours late for the first appointment, had the messiest/dirtiest doctor’s office I had ever seen, and the receptionist snapped at me and was so rude when I politely asked after 2.5 hours of waiting what was going on. They obviously talked about me right in front of the waiting room straight after she was so unhelpful and rude, and just made the entire experience one I wish I could forget. Sure, she’s a knowledgeable woman that can do the procedure just fine, but she got me to the point of being so terrified for no reason. She told me I may have an eptopic pregnancy, which “could kill you” with no other information or input. Just left it at that.. I had to tell nurses at the day surgery I didn’t even want to speak with her as she made me so upset. Not at all professional, and acted childish and rude. I was shocked when she obviously deals with such delicate situations on a regular basis. Do not go to this horrible, horrible woman. I feel terrible for her own daughters that have to be raised by her....
This Lady is absolutely the worst I went and saw her today and she told me the meanest joke ever.She had told me that my baby would look ugly 2 minutes after she had said she was kidding.WHO SAYS THAT. I DON'T RECOMMEND HER. I WAS WAITING THERE FOR 5 WHOLE HOURS I AM NOT EVEN KIDDING. She said that I am not doing a great mother but a terrible mother just because I am not giving my baby a lot of food.
Roughest pelvic exam I've had in my life. Wouldn't recommend her to anyone I cared about. She was 3.5 hours behind when I got there for my appointment. When I raised concerns about a medication she prescribed, she snapped at me and was offended I even questioned her. She constantly interrupts and will put her hand up to stop you from talking if you answer a question with more than 5 words. Do not see this doctor if you plan on asking any questions about your care or treatment plan as she will not take the time to explain anything to you or listen to your concerns.
She was very kind and considerate. She listen to my problems and told me right off that she would try and help me. As far as I can tell she has done better for me than I expected and I am grateful for how good I am doing. She is to the point and very detailed.
Great doctor, helpful, listens to what it is you want and provides information needed to make your decision. Has been able to schedule procedures within a reasonable time. Has a great sense of humor. Would not hesitate to recommend her to my friends and family.
i love her !i have been a nurse for almost 30 years and have worked with tons of doctors and hands down she is one of the best. she always takes her time to explain things and gives her patients choices. She seems to really know her patients and cares about what is going on in their lives. So many of the nurses that i work with either go to her or send their family members to her. she is a fantastic surgeon and obstetrician. The patients we see that she has looked after seem to really love her too, she makes you feel comfortable and safe. i know she always has the best interest of her patients at heart and will always go the distance on behalf go her patients. i wouldn't go to anyone else!!
I was worried about going to her after reading these ratings but she's awesome. I love her! I had a D&C done by her. My first appointment didn't start on time but I was expecting that. I don't think she's a hand holder so if you're looking for that go elsewhere. I didn't feel rushed by her but I also don't think she wants to chat about irrelevant things. On the day of I said I was nervous and she told me if would be weird if I wasn't. All in all, she's fantastic. I would definitely go to her again.
I've never had such a terrible experience with a doctor. She constantly interrupts you, does not listen at all and rushes. Has no time to care about your well being or answer questions. I don't need to be coddled but she was rude, snapped at me and on one occasion when I was worried I had an infection told me "now she had to examine me because she has to look into everything I complain about." I've had many pelvic exams over the years for various reasons and never experienced so much pain. She was very rough with the speculum. Immediately pushed antidepressants on me when I was anxious. When I didn't end up taking the drugs she lied to my face and said she was against them the whole time. My partner who came to an appointment after being concerned about the previous one witnessed her attitude and was in shock. When he tried to say there must have been a miscommunication she interrupted and talked over him as well. Bottom line, would not recommend her. She had moments of being okay but only when you aren't bothering her or trying to talk.
Love her! She may be straight forward and blunt but that's what I love about her. She is good at what she does explains everything just listen she doesn't have time to waste explaining things 7 times bc you can't listen the first! She is an excellent Dr really knows her stuff. Absolutely love her and her personality she is funny!
Dr. Robyn Gertenstein's Credentials
Accepting New Patients
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Awards & Recognitions
Publications & Research