Ratings for Dr. Heather Hunter
I was in the Tisdale area last week when I developed a vision issue that needed to be checked out. Dr. Hunter couldn't have been nicer. She was very knowledgeable and explained everything to me so thoroughly. I was very impressed and appreciative of the care I received.
this is an update to previous rating regarding brutal customer service. Dr. Hunter was very professional and resolved situation in a very positive manner. Her office manager was lacking in proper customer service but Heather more than made up for her inadequacy.
I felt I had a problem with my vision following cataract surgery and I was unable to get an appointment with my eye surgeon. Dr. Hunter immediately diagnosed the problem, contacted the surgeon, and prescribed medication to overcome the vision change. Thank you for saving my vision Dr. Hunter
The staff broke my frames while trying to put in my new lenses & then said sorry your warranty on these frames is expired .You will now have to buy new ones .I have bought 4 sets of frames & lenses & even donated my old glasses to them . I will not do business with them again.My frames were in excellent shape & purchased from them.Lousy way to treat a loyal & long time customer .
I was a patient of Dr. Hunter. She did not seem willing or able to provide the care that a patient requires from their doctor. I also overheard her tell her staff that as soon as she could get her patients out of the clinic they could go out for a drink. She also shared personal information about a patient of hers that I happened to know and I felt uncomfortable. Obviously I have changed doctors and I have found an individual who acts like a professional
Was not happy with the new prescription glasses I purchased after I was told there was a significant change in my prescription so returned for a recheck which changed nothing. Went to another optometrist who told me I had a problem that should be corrected immediately. He also told me he was surprised I wasted my money on buying new glasses when that was not the problem. Will never return to this optometrist.
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