Ratings for Dr. Kenneth Brown
Dr. Brown and his staff made my visit extremely comfortable and easy. As Dr. Brown stated in a video he sends to his patients, the worst part of the procedure is the preparation. The day of my procedure, it went quickly and painlessly. Dr. Brown was there after my procedure to answer any question and go over everything he did. Terrific bedside (seatside?) manner.
Dr. Brown is very professional, explains the procedure clearly, and has a great bedside manner. My wife and I have regular 5 yr checkups and have never had any complications from the procedure. We wouldn't think of trusting this to any other doctor.
I have always been very pleased with Dr. Brown and his staff. Very pleasant. However, I do not like the new Endoscopy Center - Preston Crossing Endoscopy Center. I was having a SEVERE panic attack and the staff kept telling me they would find a nurse to give me something. For 20 minutes I lay in the room with severe stress, begging them to give me something, to no avail. I was close to taking the IV out and leaving. It was only after I was wheeled into Dr. Brown was I given something to calm me down. I consider that very unprofessional, but Dr. Brown was not aware of my problem; otherwise I know he would have taken care of me. Shame on the staff for making me suffer.
Dr. Kenneth Brown's response
Thank you for your feedback on your experience at Preston Crossing Endoscopy Center and I’m sorry that it was so stressful for you. The reason the staff would be reluctant to give medication to a patient for anxiety prior to a procedure is that it can affect the anesthesia. That being said, it doesn’t sound like they handled the situation as I would of liked and I’ll discuss that with the team at Preston Crossing. In the future, should any of my patients experience similar anxiety please ask the staff to get me and I will discuss options with you that we can use to make you comfortable
Submitted December 25, 2015
Dr. Kenneth Brown's Credentials
Accepting New Patients
- University Of Nebraska College Of Medicine (Grad. 1998)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
Top Hospitals in Plano, TX
Top Urgent Care Centers in Plano, TX
Find a Doctor by Specialty
- Ear Nose and Throat (ENT) Doctor
- Emergency Room Doctor
- Endodontist (root canal)
- Family Doctor / G.P.
- Gynecologist (OBGYN)
- Infectious Disease Specialist
- Internist / Geriatrician
- Massage Therapist (registered or licensed)
- View all Specialties >
#1 of 54
#2 of 54
#3 of 54
#4 of 54
#5 of 54