She is very friendly and easy to talk to. Also respective of non-vaccinating parents. However, it is a toss up of whether you will get her or her husband, who is very pompous and will give you lecture after lecture about vaccinations. It is required by law that they tell parents the dangers of vaccinating, which they don't. They say all vaccinations are very safe every time. They also do a lot of tests and have students do the shots...so be prepared for your child to be the guinea pig for new medical students. Sometimes my poor baby would get two medical exams...and freeze her but off because someone needed to learn. I am definitely not happy over all.